Customer Reviews for D T S Auto Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of D T S Auto Inc
We were overcharged for gas. We put gas before we returned truck and still were charged . According to them truck was used 27 miles and we were charged 18 dollars for gas on top of the one that we had put on it before returning. Customer service is very poor , people on the phone very rude and gave me no answer to my questions . Person on the phone kept complaining about two blankets that we accidentally lost and for which ones we were charged 10 dollars also. I will never rent from this place again.
Why we have to rent for three days when is only needed for one day
They were fantastic and very helpful. Thank you!
Have additional equipment available. I was told that they would be furniture dollies available even if I didn't order it ahead, and they were out of them. Also, I thought that there would be tie downs or bungee cords available - this may have been a bad assumption on my part.
The agents went out of their way to make sure my rental experience was a positive one.
Was not very accomidating
I want to file a dispute on my rental. I want someone to respond to me about this.
I did not pick up here? I picked up in Houston, TX Please let me know what is going on with my account.
It would have been nice to have the u haul clean inside. Had to spend time cleaning it before we could load it, so we were behind schedule. We had to drive 2 hours to pick up the rest of our things out of storage. So the time we spent cleaning it could have been used to load it and maybe we would have gotten finished before 2 am. We were not happy about that at all.
I was very satisfied will recommend to a friend