Customer Reviews for D T S Auto Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of D T S Auto Inc
Have additional equipment available. I was told that they would be furniture dollies available even if I didn't order it ahead, and they were out of them. Also, I thought that there would be tie downs or bungee cords available - this may have been a bad assumption on my part.
The agents went out of their way to make sure my rental experience was a positive one.
Was not very accomidating
I want to file a dispute on my rental. I want someone to respond to me about this.
I did not pick up here? I picked up in Houston, TX Please let me know what is going on with my account.
It would have been nice to have the u haul clean inside. Had to spend time cleaning it before we could load it, so we were behind schedule. We had to drive 2 hours to pick up the rest of our things out of storage. So the time we spent cleaning it could have been used to load it and maybe we would have gotten finished before 2 am. We were not happy about that at all.
I was very satisfied will recommend to a friend
Staff was very friendly, equipment clean and in working order. I picked this location over a closer one due to the on line reviews . Glad I listened to them.
The billing system needs major improvements to over come the present inadequate system!
The final bill/receipt should have a detailed line item of each charge. My bill contained a "credit card charge",.
The bill did not specify how charges for miles, rental of pads, and zero explanation of the "credit card charge"
In my case the vehicle was picked up and return the same day. Yet, somehow the $39.95/day and miles less than 18, totaled over $76. HOW?
Very nice owners will go out of my way to use this location
North 2 Paddleboards
Very nice and helpful staff
Great experience. Will use again
AGENT WAS VERY NICE AND HELPFUL. TELL HIM THANKS!