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martika j
Customer Reviews for Berwick Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the customers service in berwick la was amazing
shauna si will never use this u-haul location or shop at the ace hardware in berwick or bayou vista. nor will i recommend it to anyone. the lack of professionalism is appauling.
Brad SGreat customer service
Travis MEasy pickup and they were happy to help.
Steven HThe lock was stiff and took several attempts to open.. The website was also exceedingly slow and crashed my trying to get the vehicle. Not a local problem but a national one.
Edward MWhen I received the truck, I noted that the ABS light was on, the truck also indicated that the Stabilitrack needed servicing. The AC also only worked intermittently. The driver side door also sounded odd like it had broken glass inside the door or something. The truck really should not have been released in this condition and should have had been better maintained.
David FNothing
Denise GI made a reservation for pickup down the street from my house. They didn't have the truck, said they never heard about my reservation and sent me 2 hours away to pick up my truck and tow dolly. I also ordered furniture pads and a moving dolly. I did not receive either. The taillight on the tow dolly was out so I returned it. The people I returned it to never did the paperwork for it, so when I returned the truck I had to wait for the Uhaul employees to figure out what to do. The whole experience was a mess and set our move behind by about 30 hours. The truck drove beautifully though.
KADE BI was waiting on my ride after I dropped off the truck and police were called on me and my 5 yr old and my son that was uncalled for
SUSAN PEmployees very competent, small issue with first vehicle no hesitation in solving issue.
Mark RBest uhaul place I've been too
JOHN E