Customer Reviews for Wild Child Cycles
(U-Haul Neighborhood Dealer)

299 reviews

3194 E Hwy 199   Springtown, TX 76082

(817) 381-1137

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(817) 381-1137

3194 E Hwy 199
Springtown, TX 76082

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

NO issues at all.

Mike G 
Rating:
5.0

Customer did not leave a comment.

RAYMOND F 
Rating:
4.0

Customer did not leave a comment.

Michael H 
Rating:
4.0

Customer did not leave a comment.

AMY G 
Rating:
1.0

They over charge and charge you multiple transactions but then doesn’t take responsibility for it. Have been charged over $500 for one day of use? Something isn’t adding up. Sounds like some crooks.

Branden C 
Rating:
5.0

Customer did not leave a comment.

Denice D 
Rating:
4.0

People were VERY nice.

Joseph G 
Rating:
5.0

Customer did not leave a comment.

HECTOR C 
Rating:
5.0

Customer did not leave a comment.

LISA M 
Rating:
5.0

Customer did not leave a comment.

Mike A 
Rating:
5.0

Customer did not leave a comment.

GESSLER F 
Rating:
5.0

Great and friendly operation. The customer service was head and shoulders above any other U-Haul business.

Andrew J 
Rating:
5.0

Customer did not leave a comment.

Kenneth M 
Rating:
5.0

This was the best U-Haul experience ever. Cindy made the experience by helping me throughout the rental process.

glenn s 
Rating:
3.0

The check engine light came on. I called that location where I picked it up at and was told that it was the Cadillac converter that was put on that it was an after market brand that’s causing the light to come on. If that was the case that truck should’ve been rented out to no one until it was fixed. I was driving over 280 miles.

Tiffany T 
Rating:
5.0

Customer did not leave a comment.

Paul B 
Rating:
5.0

Cindy was so helpful in the reservation from a remote location, and when we dropped off she was thoughtful and kind.

ANGELA S 
Rating:
5.0

Customer did not leave a comment.

GARY B 
Rating:
5.0

Customer did not leave a comment.

Doug F 
Rating:
5.0

great customer service! Facility was very clean. Easy in and easy out.

James G 
Rating:
5.0

Cindy is an excellent representative of U-Haul very nice and courteous.

ROBERT O 
Rating:
5.0

Very friendly and helpful staff. Truck was in great condition and ran perfect. Highly recommend Wild Child Cycles UHAUL.

Mark B 
Rating:
5.0

Very helpful and informative

KIM S 
Rating:
5.0

Staff was very helpful and friendly.

Paul L 
Rating:
5.0

The owners and Nemo were wonderful!

megg g 
Rating:
3.0

Customer did not leave a comment.

heidi t 
Rating:
5.0

Hands down great service

BRADLEY M 
Rating:
5.0

Great experience and friendly. Highly recommend them.

Richard W 
Rating:
5.0

Customer did not leave a comment.

arthur f 
Rating:
5.0

Very quick and easy to complete the transaction and hook up. Recommended.

james d 
Rating:
5.0

Improve on order information.

gilbert p 
Rating:
5.0

Customer did not leave a comment.

james d 
Rating:
5.0

Customer did not leave a comment.

ABAGAIL G 
Rating:
4.0

Customer did not leave a comment.

mason w 
Rating:
5.0

Nothing, everything was perfect and thank you for going the extra mile for me.

Brad W 
Rating:
5.0

Great customer service

MARCUS L 
Rating:
5.0

Cindy was helpful and friendly. Trailer did the job.

Chuck B 
Rating:
5.0

Customer did not leave a comment.

Kevin R 
Rating:
4.0

Customer did not leave a comment.

Anthony P 
Rating:
5.0

Customer did not leave a comment.

Roger S 
Rating:
5.0

Customer did not leave a comment.

FELICIA P 
Rating:
5.0

Customer did not leave a comment.

Teddy J 
Rating:
5.0

Staff was extremely helpful and friendly

AMIE L 
Rating:
5.0

Customer did not leave a comment.

Bryan C 
Rating:
5.0

The lady at the front is a pleasure to work with.

Brandon J 
Rating:
4.0

Customer did not leave a comment.

Dartell M 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS F 
Rating:
5.0

The desk attendant was a delight.

Brandon J 
Rating:
5.0

Cindy at Wild Child Cycles was great! She promptly responded to my calls with questions prior to pickup, and was cleaning a truck in the heat, while on the phone when I arrived. Very customer service focused and helpful. She does it all from what I can tell.

Corbia B 
Rating:
5.0

Customer did not leave a comment.

Rebecca U 
Rating:
5.0

Good job

tom a 
Rating:
5.0

Customer did not leave a comment.

Richard C 
Rating:
5.0

If you need to rent chose this location Cindy is very helpful and courteous.

Mark B 
Rating:
5.0

I have rented/used U-Haul many times. Always good experience but this drop off location reached out multiple times. Was very impressed.

ROBYN M 
Rating:
5.0

Customer did not leave a comment.

Andrew V 
Rating:
5.0

The best customer service!professional service, quality, 100%recomended.thanks!

EDWIN C 
Rating:
5.0

Customer did not leave a comment.

Clay C 
Rating:
5.0

Service is great!

EDDIE V 
Rating:
5.0

Cindy is always so nice very professional and personable would reccommend to anyone needing a rental truck or trailer. THANKS...

Brian B 
Rating:
5.0

Customer did not leave a comment.

Teresa K 
Rating:
5.0

Great support and experience.

Jerry H 
Rating:
5.0

Not thing she was great

Linda A 
Rating:
5.0

Customer did not leave a comment.

John V 
Rating:
5.0

Truck was easy to handle and drive. Backing up was a breeze with rear view screen. Service person was wonderful. I will use again if I need a Uhaul.

Mark R 
Rating:
5.0

no comment

RODNEY P 
Rating:
5.0

Nothing the ser ice was excellent Thank you

Collin K 
Rating:
3.0

Customer did not leave a comment.

Walter B 
Rating:
5.0

Customer did not leave a comment.

ZILPHA O 
Rating:
5.0

I checked reviews in my area of available locations to rent my truck. I went with Wild Child cycles, and just like the other reviewers said, the lady running the place was extremely helpful and nice. Everything went very smoothly and even had some delightful conversation. I would for sure go back to them when / if I ever need to rent another vehicle. If you are in the azle springtown area, this is the place you want to do business with to rent your uhaul.

WILLIAM R 
Rating:
5.0

Excellent place to rent a Uhaul from! Always fantastic customer service! Highly recomended!

Scott H 
Rating:
5.0

N/A

Roger C 
Rating:
5.0

Customer did not leave a comment.

sandee j 
Rating:
5.0

N/a

joseph c 
Rating:
5.0

Good service.

MARTIKA J 
Rating:
5.0

Awesome experience will definitely be back if need another trailer or any other moving equipment.

Jason C 
Rating:
5.0

Love your Wild Child Cycles U-Haul location. Very friendly and knowledgeable people. Great to work with and super friendly.

randy G 
Rating:
5.0

Nothing. It was great and Chris and Cindy are very kind, helpful and professional.

Debbie B 
Rating:
5.0

Customer did not leave a comment.

Amy S 
Rating:
5.0

Customer did not leave a comment.

Sandra B 
Rating:
3.0

As an elderly woman, I did not like turning my truck in and trying to use the flash light on my phone to see. The uhaul trucks are not in the nice lit up parking lot at their business, their parked along the dark street. I'm so glad this experience with uhaul is over.

dolores p 
Rating:
5.0

Called late in the afternoon on a Friday and had a rental scheduled for the next morning! This was end of month when most people are moving.

John O 
Rating:
5.0

Customer did not leave a comment.

James P 
Rating:
5.0

Customer did not leave a comment.

NORMAN G 
Rating:
5.0

I will only rent my u haul trailers from wild child cycles....the staff is amazing the equipment is clean and well maintained....they are nothing short of incredible....

MARC V 
Rating:
5.0

Service was wonderful, very friendly.

Mike H 
Rating:
5.0

Great people, easy experience! Smooth check in and out.

Bruce B 
Rating:
5.0

Customer did not leave a comment.

David L 
Rating:
5.0

Nothing needed to improve customer service was great, would definitely rent from here again.

JAMES M 
Rating:
4.0

Cindy at Wild Child was excellent to work with! Thank you for all your help.

Jason J 
Rating:
5.0

Customer did not leave a comment.

Linden V 
Rating:
5.0

Phenonemal customer service and convenient location. I will definitely put them at the top of my list for rentals from now on.

Alice C 
Rating:
5.0

Wonderful customer service

Sharon M 
Rating:
4.0

Great customer service

LANDON P 
Rating:
5.0

Great customer service

Jubentino C 
Rating:
5.0

Customer did not leave a comment.

ROGER G 
Rating:
5.0

Customer did not leave a comment.

Clay B 
Rating:
5.0

Customer did not leave a comment.

BARBARA L 
Rating:
5.0

Customer did not leave a comment.

Scott H 
Rating:
5.0

Customer did not leave a comment.

ROBERT M 
Rating:
5.0

Cindy was very helpful. Location is easily accessible and clear direction was given for drop off details.

Kartha K 
No reviews have been submitted for this location.

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