Customer Reviews for Donnie Plunks Towing
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Donnie Plunks Towing
No charge for items per day
Be there during the hours you have posted. No one was at the location Sunday morning during the hours they were supposed to be so I had to do key drop which was fine. Since I couldn't get in I couldn't rate the entire experience, hence - not applicable
Another employee should answer the phone while the person handling the rental is taking care of a customer. It takes twice as long to handle the transaction due to all of the interruptions.
Only thing that I would of liked to know about if it was a option. Was cruise control I drove 830 miles n my truck did not have cruise control. I didn't even think to ask until I was trying to put it in cruise on the highway. So I'm not sure if your trucks have it or not but it sure would of been nice. Cruise is so common in most vehicles these days we don't even think bout it till its to late. Other than that everything else was as it should of been.
I did not like the mix up in the system even after I reserved one I was sent completely out of my moving area for pickup & charged extra at drop off... Poor service