Duncan Storage (U-Haul Neighborhood Dealer)

Duncan Storage (U-Haul Neighborhood Dealer)

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809 E 20th St
Cookeville, TN 38501

(931) 526-9501

(@ Brown Ave)
Driving directions


Standard Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Special Operating Hours

Storage access

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed


  • 24 hour dropoff

View Rentals

Customer Reviews for Duncan Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Duncan Storage

Overall rating: 4.5 out of 5 stars

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bill p. on 9/2/2015
Rating: 5 out of 5 stars

Great customer service at his location. Reservation was at another location but they did not have the truck! Duncan did have a truck and the young man who waited on me did an excellent job of customer service!

ALLEN C. on 8/18/2015
Rating: 4 out of 5 stars

Would include that hand trucks are not included and are additional fees with the truck pricing

wendy p. on 7/21/2015
Rating: 5 out of 5 stars

Everything went very well. I could have used some shelving in the container to assist with stacking to the top

Jason B. on 7/5/2015
Rating: 4 out of 5 stars

This was a great experience and made the moving process seem easy, if that is possible. I would like to see the double Ubox trailers available at more locations. I towed two boxes at a time at our outgoing location, and they only had singles at my incoming location.

STEVE G. on 7/1/2015
Rating: 5 out of 5 stars

Trailer bed was dirty.

LORA J. on 6/1/2015
Rating: 5 out of 5 stars

Very friendly and helpful staff

CESAR C. on 5/16/2015
Rating: 1 out of 5 stars

I got the truck with the mileage of 12260 miles and I travelled around cookeville to move from an apartment to a house and turn in my truck at 12269 miles. I receive my contract through email and it shows that I travelled 53 miles in COOKEVILLE! I bet my life I did not travel 53 miles. Check your mileage on contract and in your truck and make sure they match because they made me paid 45 miles I didn't use. I just don't want this to happen to anyone else in the future.

KATHLEEN D. on 5/7/2015
Rating: 5 out of 5 stars

Great and very friendly service!

Dena W on 7/16/2012
Rating: 4 out of 5 stars

Went out of their way to help move in on Saturday after hours.

AMANDA B on 6/29/2009
Rating: 4 out of 5 stars

Very please with the service. The storage unit wasn`t as big as I imagined but that was my own fault

Julia K on 8/8/2008
Rating: 2 out of 5 stars

The woman behind the desk was not very friendly. I also did not care that you have to go through the main office and/or personnel to get to your storage room.

KENDRA B on 5/8/2008
Rating: 5 out of 5 stars

Very good service. The process was very simple, no hassle.

DEE S on 1/30/2006
Rating: 5 out of 5 stars

the staff was extemely helpful

REBECCA W on 12/20/2005
Rating: 5 out of 5 stars

very good facility. relatively easy to get to. very clean and the people were nice. easy to pull truck up and unload from it.