Duncan Storage (U-Haul Neighborhood Dealer)

Duncan Storage (U-Haul Neighborhood Dealer)

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809 E 20th St
Cookeville, TN 38501

(931) 526-9501

(@ Brown Ave)
Driving directions


Standard Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Special Operating Hours

Storage access

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed


  • 24 hour dropoff

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Customer Reviews for Duncan Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Duncan Storage

Overall rating: 5 out of 5 stars

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Susan S. on 11/21/2014
Rating: 4 out of 5 stars

I received excellent service at this location also.

AARON W. on 11/21/2014
Rating: 5 out of 5 stars

Keep doing what your doing if I ever need another uhaul im coming here again

Michael F. on 10/18/2014
Rating: 5 out of 5 stars

Very friendly and professional staff. Great U Haul dealership.

SHARYN T. on 9/15/2014
Rating: 5 out of 5 stars

Before Duncan's, we tried a more local outlet, Livingston (Jack's This and That). That one SUCKED royal and should have his Uhauls taken away!! I reserved on Tuesday. Got my confirmation that trailer would be AVAILABLE. When I got there at the scheduled time, NO ONE was there! I called twice, NO ANSWER! Two hours later, "Jack" called to say the trailer had be "stolen" but he was looking for it. TWO hours after that, he called to say there was one available another 20 minutes farther away (He did NOT tell us about Duncan's). He would NOT bring the trailer to Livingston, I would have to go drive to get it. By now, we're 4 hours later than planned. Went back online and found Duncan's ourselves. I am filing for my $50 cuz in my opinion, Jack could have called when he first noticed the trailer missing (Thursday) or brought the farther away trailer to his shop. THIS IS VERY POOR BUSINESS!! Frankly, Duncan's saved you. Because I have a lot of friends moving and I was going to just tell them, go with RYDER!!

Dena W on 7/16/2012
Rating: 4 out of 5 stars

Went out of their way to help move in on Saturday after hours.

AMANDA B on 6/29/2009
Rating: 4 out of 5 stars

Very please with the service. The storage unit wasn`t as big as I imagined but that was my own fault

Julia K on 8/8/2008
Rating: 2 out of 5 stars

The woman behind the desk was not very friendly. I also did not care that you have to go through the main office and/or personnel to get to your storage room.

KENDRA B on 5/8/2008
Rating: 5 out of 5 stars

Very good service. The process was very simple, no hassle.

DEE S on 1/30/2006
Rating: 5 out of 5 stars

the staff was extemely helpful

REBECCA W on 12/20/2005
Rating: 5 out of 5 stars

very good facility. relatively easy to get to. very clean and the people were nice. easy to pull truck up and unload from it.