Customer Reviews for Duncan Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Duncan Storage
Great customer service at his location. Reservation was at another location but they did not have the truck! Duncan did have a truck and the young man who waited on me did an excellent job of customer service!
Would include that hand trucks are not included and are additional fees with the truck pricing
Everything went very well. I could have used some shelving in the container to assist with stacking to the top
This was a great experience and made the moving process seem easy, if that is possible. I would like to see the double Ubox trailers available at more locations. I towed two boxes at a time at our outgoing location, and they only had singles at my incoming location.
Very friendly and helpful staff
I got the truck with the mileage of 12260 miles and I travelled around cookeville to move from an apartment to a house and turn in my truck at 12269 miles. I receive my contract through email and it shows that I travelled 53 miles in COOKEVILLE! I bet my life I did not travel 53 miles. Check your mileage on contract and in your truck and make sure they match because they made me paid 45 miles I didn't use. I just don't want this to happen to anyone else in the future.
Great and very friendly service!
Went out of their way to help move in on Saturday after hours.
Very please with the service. The storage unit wasn`t as big as I imagined but that was my own fault
The woman behind the desk was not very friendly. I also did not care that you have to go through the main office and/or personnel to get to your storage room.
Very good service. The process was very simple, no hassle.
the staff was extemely helpful
very good facility. relatively easy to get to. very clean and the people were nice. easy to pull truck up and unload from it.