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won h
Customer Reviews for Kabayan's Express Cargo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The process was very simple at this location. Great customer service. Thanks again.
eliseo oSpent an hour trying to load the instructions to get the keys. Called customer service for assistance and was told to have an hour due to the inconvenience of the website. Turned in the truck and again the site was super difficult. Was still charged the extra hour even though the rep stated I was ok. Most difficult experience.
Trisha SExcellent
VINCENT AHad trouble finding my reservation and picking up my truck by phone. Took me 45 minutes to get my truck. Returning it was difficult since the reservation wasn't uploaded to my U-Haul app and account profile. There was no reservation. Ugh. More distress.
Jason TProvide requested furniture dolly, as stated as available when it’s not.
Nyla JThey didn’t have the dolly I requested and location changed
Devin B