Customer Reviews for Trade Up Auto Sales LLC
(U-Haul Neighborhood Dealer)

Rating:

3.0

Cab and box roof of truck leaked in the rain.

Rating:

5.0

Super friendly people

Rating:

5.0

Used the UHAUL APP to drop my trailer. Worked well; very convenient.

Rating:

4.0

The truck was not full of fuel when I picked it up, so this made it difficult to determine how much fuel I used for replacement. The gauge was not accurate enough to get back to the original reading and I ended up putting more fuel in the truck than what it originally had. This increased the expense of the rental by about $10. Bummer! On this pick up day, the location was having computer issues that caused some extra time in the pick up procedure. Overall, still a good experience and location personnel (Tonya) was very friendly and helpful. Truck was exactly what we needed and clean and nearly new.

Rating:

5.0

Tania has this location as perfect as it can be. Great people, great equipment, great service and experience. Thank you...

Rating:

1.0

Battery was dead in vehicle and completely left on empty in the gas tank. Terrible start to experience

Rating:

5.0

Amazing staff

Rating:

5.0

The staff is friendly, helpful and very professional!

Rating:

1.0

We chose this site because of 24/7 signage as we had an opened end to our project. We tried to return truck on Sunday but gates were locked in spite of 24/7 signage. Owner arrived and was accusatory for us being on his property. Ultimate (and reluctantly) he opened his gate and allowed me to return the truck. I have rented UHauls many times and have never had an experience like this. I would not recommend this site and I am questioning using UHaul again as there are other options I may try.

Rating:

5.0

I was very impressed that the Trailer stood up to a 2000 mile trip. I would use them again should I have another long distance trip. Thank you guys.

Rating:

5.0

Very friendly and helpful

Rating:

5.0

Very easy process to drop off - friendly and professional, will be recommending this site to others.

Rating:

5.0

Here I come again,I rent an auto transport to haul a 2014 toyota corolla from this location,very happy with the costumer service,convenient access to get in and out,friendly staff they even help you load and onload the trailer on my car,I would recommend this location for uhaul purposes,always gonna do with them,highly recommend *****

Rating:

5.0

Not happy you advertised for 60 dollars with cover, then I just get a bill threw for 165dollars , also charged me 55dollars for millage for a 30minute trip , and all the other extras added on

Rating:

5.0

I rent a auto transport always choose this location and ppl there are very friendly,staff and the owner took care of me when I needed,they help me hook up the trailer and unhooked on my way back when I done,Super accessible area and easy to manage,I would recommend this location for moving,rent purposes,this is my 3rd time doing it and be keep doing it when I needed

Rating:

5.0

Outstanding customer service

Rating:

5.0

Excellent customer service 👍🏼 friendly staff

Rating:

5.0

Nothing we was very happy with the service and the people was very nice

Rating:

4.0

The location was a great support, but the app of U-Haul and the customer service on the phone is very bad and I’m quite unhappy with that. After more than 40 minutes on the phone they were not able to help me on the pick up…

Rating:

3.0

I was late 30 minutes and the lady didn’t Eve the lid me that I was goi to be charge extra, she was really prompt to tell me I went over the mileage that I had and I was going to be charge extra for it but not about the extra charge for bringing the truck instead of 9:30 I did it at 10 am

Rating:

5.0

Super courteous and friendly staff.

Rating:

3.0

Pickup location had a hard time finding location for my drop off preference

Rating:

5.0

I am very displeased with uhaul at this time. I changed the initial pick up time and was told by customer service the price would be the same. I dropped off equipment early, but due to mix up I received email about not dropping off at another uhaul place. At Puck up they helped me pick the closest drop off and took picture so I knew where to take equipment. I called customer service after getting email about missing truck and car trailer. Got bounced around but people were nice and last one said I was OK and no problems or additional charge. An hour later I learned I was billed a late fee. I called again and was given regional uhaul manager phone number. Left voice message but no call back. After a career with the military I have used uhaul multiple times. Unless this is resolved I will choose other rental agencies.

Rating:

5.0

very convenient location near greer downtown, easy to manage and the guys there very helpful, I would use this location always,,looking forward to keep doing business in the area

Rating:

5.0

Very nice folks.

Rating:

5.0

The owners were super helpful. Im I was renting a trailer and did not have the correct trailer hitch. They went out of the way to help me get the correct equipment c

Rating:

5.0

I was in a hurry to rent the transport trailer with 2 axle at that time,find this location and rent it right away,location is clean ,secure and is got 2 ways access, very convenient close to greer downtown,trailer was clean and safe to drive it,took it to Columbia sc and bring back a car from there,no complaints and easy to manipulate, Excellent costumer service and very pleasant experience, I would use them again