Customer Reviews for Ed's Bluff Springs Automotive
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ed's Bluff Springs Automotive
Everything was perfect and the lady I delt with was amazing and a great person!
Angella was great. Everything was ready when we got there and she was very helpful. We will use them again.
Angela did an EXCELLENT job and was extremely customer focused.
Nothing to change. I discovered Ed's as my usual U-Haul location didn't have the trailer I needed and Ed's did. Great customer service and care! Thank you!
I can't think of anything that needs to be improved..
Make sure customer needs are emphasized/prioritized. Pay attention to detail. I was disappointed to be overcharged for mileage even though I brought the discrepancy between the listed mileage on the contract and the actual mileage showing on the odometer to the representative agent. She even had me snap a picture with her cell phone as a reminder to adjust the final balance, but clearly forgot. This is not good.
Angela was amazing. It is rare to find this kind of customer service. She owns it and cares about her customers.
Angela was so friendly and set up the trailer for me. We talked for a bit and she gave me her cell number and said to call anytime 24/7 for any issues on my trip. She was awesome.
Angela is always willing to go out of her way to help us out in any way she can. That is why we (Akins High School Band Program) will continue utilizing her services next year, as well. She is a great representative of the UHAUL name!
This was a very satisfying experience. The agent in
Austin went the extra mile to make sure UHaul provided everything I needed to have a secure and satisfying service, from pick up to the road trip and destination.
Angela was great..She new what she was doing...
One of the best lady`s I have delt with..
Good customer service, Angie!! Thnxs!!
It was actually a dark tire location that was quite scary at night time. I used the drop box however no one was around and I felt concerned however I did have a friend with me. Maybe better and brighter lighting would be helpful.
CLONE THE WOMAN WHO WORKS THERE... PUT HER AT EVERY LOCATION.
Ms. Angelia was a sincere lady and awesome customer service.. I will be sure to recommend to this location rather than sone of the ones i have used here in the Austin area.
Angela is awesome! She has been able to accomodate every single request we have thrown at her (and there have been many) She super friendly and all about customer service. We won't go to anyone but her!
Angela was a friendly, knowledgeable agent, and I would use them again if needed.
What a great welcome to Austin - thank you for being so kind!