They gave me the wrong truck and I was charged double then what I was told never again!
Jeremy W
Customer Reviews for Enterprise Flea Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice people, clean truck, easy return cause I didn't have to use the app that never works for UHaul, just dropped the key when I turned it in with the paperwork.
Alan KIt was fast and smooth. Great job and thanks!
Michael TCall center don’t know the equipment available.
Ivan LLady could not find keys and seemed to be unorganized.
Travis PUsed this location for a one way haul drop-off location. Was easy to find and drop off trailer. The lady in charge was nice and took care of business quickly and easily.
James JDon’t change my pickup and drop off locations. I was sent a text to go to one drop off, went there, and then it told me I had to drive another 15 minutes to a different one.
Tyler MVery friendly and helpful
Amanda LFast service and very friendly.
Cory DWere very helpful
WILL HThe customer service at this location was exceptional. The equipment was clean and well maintained and I could not imagine a better experience.
SCOTT BSigned up for mobile pickup, got no response. no where did it say I had to actually go inside and talk to someone, could have been there for an hour waiting
JASON AI cannot recommend this dealership enough. Wonderful people. A complete pleasure to do business with.
Michael VWe dropped off after hours. Employee was friendly & helpful when I called to verify receipt.
Emily KEverything well. Great experience. Thumbs up.
Dale BI had to unhitch my trailer that was not what I experienced where I picked it up, also the trailer I had had some serious safety issues with the vehicle tie down problems , where the front safety straps kept coming off while driving , the strapping tie downs kept coming off because that assembly moved freely and could not be secured while aligning itself with the center of the front tires , this was not an operator issue.
michael mNice lady at the counter to do the paperwork. Great customer service.
John PThe owner was very friendly and efficient.
Suzette AAllowing smoking in your trucks is gross. My vehicle reeked of cigarettes and the cup holders and dash were sticky and dirty. Also, the milage rate for this size truck is outrageous.
Kevin HConvenient location. Very friendly staff.
James H1st location that I went to did not have the equipment I needed. They did locate this facility and made the reservation for me. All went very seamless and everyone I interacted with was extremely helpful and polite.
Matthew Sit took a long time to complete the check in even when it was everything done online
ariel rSuper friendly staff.
David RGood customer service and a pleasant rental experience.
ray sExcellent customer service. Very nice people. Accommodating and really great experience. I would go back anytime if I needed anything from U-Haul again.
Robert JHe is amazing
ARLETHA WThe staff was delightful, helpful, and friendly. The truck however, had some issues. The driver-side door did not close properly. I believe the door was bent and the seal around the door was not intact. You could hear the outside noise while driving. The gas tank had issues as well. Pumping gas was a nightmare. The truck would shut the pump off ever gallon, as if it was full, but it was not. So, every 2 seconds it would kick off. Pumping $50 worth of gas took a lot of time and was a possible hazard not knowing when it was properly filled.
Elizabeth LExcelente atencion y equipos de primera linea recomendable 1000%
Jorge MThe only problem we experienced was that it rained hard a few hours before pick-up…. and there was evidence that a pretty good amount of water leaked into the back/storage area (in the upper right front corner over the “attic”). Other than that, no problems.
David BThis is the third different trailer. I’ve rented in the last three weeks. Had to tow each one about 400 miles round-trip. They all worked perfect good tires good wheel bearings no problems!
Scott SNice and Friendly customer service! Great
Latoya BIt was easy to find. Just not much direction available about where to park, etc. (I returned vehicle before it opened.) But, I did see someone as I was leaving and she was very kind.
TAMMIE JDid it after hours. Just dropped off keys
Sheryl NTried to charge me a cleaning fee, when I returned it in better condition then I got it in
William WCracked Windshield in several places. Amount charged was excessive to previous rental and as quoted on call in. Upon noticing the windshield. The site provided information that was incorrect. No-one can meet us to change the windshield. This is the second time Uhaul has failed to provide a truck without issues. In November our first half of the move, the first truck had a check engine light on from FL to TX. This was very nerve racking! No one showed any empathy or apologized. No credit or refund. Should have learned on that trip. Never again will I trust Uhaul.
Marvalee MMy initial reservation was canceled by 2 different locations in 2 different cities and transfered over to this location about 45 mins from my place. UNFORTUNATELY, 3 people showed up for the same truck and made it very difficult on the woman who was helping us. She was very nice and accommodating but U-haul put her in a very stressful situation. (Which she handled well) but caused a lot of unnecessary stress for EVERYONE involved. PLEASE NOTE: I in no way blame the woman helping for any of these issues, this is solely on U-Haul that caused so much unwanted hassle.
Tishona DThe trailer headlights out and they said it was OK. I was not very happy with them.
Lawrence N