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Donna R
Customer Reviews for TMR Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The first truck I rented I stopped a few miles from dealer to fill up with fuel drove a few miles and the service and abs lights came on. Returned to the dealer and got the 2nd truck. When I opened the truck the next morning it had a huge amount of cardboard plastic and styrofoam that was left inside the truck. I had to dispose of this before I could load my truck. This cost me a lot of time and money as I had a crew that I was paying to load my truck. And all these issues together cost me a and additional day of rent for truck and trailer.
Odie BCheck to make sure the gas hand is right. I was charge for additional gas that wasn't in it. I didn't check to make sure the paper match the odometer.
Anne TThere is nothing that needs improvement. The staff was so nice and also knowledgeable and professional. I will recommend this location to everyone. I was very pleased with my experience. Do not change a thing.
betty TGreat service!
Ernest Ceverything was great.
Howard CThey helped us even though they weren't quite open yet.
Whitney HI enjoyed every person I dealt with. great customer service!!!! I reserved with one location U-Haul Moving & Storage at 51st & Hwy 169 , and had to pick up at a different location 3500 S Sheridan Rd I scheduled drop off at one location, 275 John r junkin drive. but another location called (I don’t know where) and wanted to know where the trailer was. The system is broken and needs to be fixed. the whole, unsure of where to pickup/drop off needs to be fixed. I made reservations for this. it scared me and with enough stress from moving, I don't need to second guess the moving vehicle reservations that I had with this experience.
Robert HNeed Extra Fleet, if possible
Barbara WEasy to find and return instructions are clearly marked.
Jose RHorrible customer service
KEITH L