Customer Reviews for Ernies Auto
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ernies Auto
Very easy to return the trailer
I ordered your truck on Friday and explained what I was doing. I was not sure how long I would need the truck for. Come Monday I knew I needed the truck until Wednesday if not longer. Monday was a day I could be in Clarksville and make extra payment if need be. Well Tuesday she calls my phone leaving messages to call back. At the end of the day when I could call back I did, made arrangements to pay more (which is why I called the day before!). I go back to delete the 9 voicemails and in some of them she is threatening me about calling the law and reporting the truck stolen. She did the same thing to my son who works nights and sleeps during the day, he let me know some time after the arrangement I made the same day. She calls again Wednesday at 5:35 wanting to know for sure when I will bring the truck back. I explained it will be Thursday sometime in the afternoon. I feel harassed and pressured from this woman, needless to say I will avoid this woman and her business for sure in the future. If I had known what I was going to be going through, I wouldn’t have bothered with it. I’m stressed enough with waiting to get in to a new apartment. If by any chance the subject ever come up I will tell others to avoid the U-Haul place at exit 55 in Clarksville AR, it’s not worth hassle.
The woman who ran the place was friendly and helpful