Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Customer service. Equipment was in excellent shape pleasure doing business with them .
Jeremy McGee
Rating:
5.0
Excellent
Marvin Glaser
Rating:
2.0
The door was very hard to close. The tires was really low on air @25 lbs. The seal on door was coming off. I had no choice but to get it as I was in a time crunch. Not a good experience at all..
jack reed
Rating:
5.0
Keep up the good work and great customer service.
Anthony Yerbey
Rating:
5.0
Wonderful storage units .very sucure .the staff are great and very helpful .i use ez storage business everytime i need a unit
MICHELLE HELMS
|
Overall Experience
Rating:
5.0
I told them about the loud buzzer sound they were going to check it out.
Marvin Glaser
Rating:
5.0
Customer did not leave a comment.
Matt Davis
Rating:
5.0
Customer did not leave a comment.
Chesney Springer
Rating:
5.0
Customer did not leave a comment.
Elias Cruz Vasquez
Rating:
5.0
same as our pick up........the young lady that checked us out was great!
Janice Sherrod
Rating:
5.0
Customer did not leave a comment.
Christopher Heaton
Rating:
5.0
Always friendly and helpful!
Kevin Darby
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Matt Davis
Rating:
5.0
Customer did not leave a comment.
BLAIR THORNTON
Rating:
5.0
Better internet signal for online checkins.
Kate Costello
Rating:
5.0
All my interactions with the staff have been wonderful. They helped me tremendously after my husband died with gaining access to the unit. I would highly recommend them.
Julie Lefoy
|
Overall Experience
Rating:
5.0
Thanks.
Ben Griffith
Rating:
4.0
Customer did not leave a comment.
Larry Hankins
Rating:
5.0
The best service. Excellent!!
BYRON PEPPLER
Rating:
5.0
Agent was super nice and professional. Would go back here anytime for moving rental needs!!
Vickie Hovater
Rating:
5.0
Customer did not leave a comment.
WARREN BAKER
Rating:
3.0
Takes entirely to long to do the paperwork! It took about 20 or 30 minutes both to pick it up and turn it in. I will admit the guy where I turned it in was new at the job.
WARREN BAKER
Rating:
5.0
Customer did not leave a comment.
Daniel Foreman
Rating:
5.0
Keep up the good work.
Ronnie Hannah
Rating:
5.0
Customer did not leave a comment.
lowell aberson
Rating:
5.0
Everybody was very helpful and friendly.
ARTHUR JAMES ANGLEBANDT
Rating:
5.0
Customer did not leave a comment.
Shawn Curtis
Rating:
5.0
Customer did not leave a comment.
JIM PENTECOST
Rating:
5.0
Customer did not leave a comment.
Robert Browder
Rating:
5.0
Very helpful and friendly. I would recommend them to anyone
April McGee
Rating:
5.0
Customer did not leave a comment.
Patrick Davis
Rating:
4.0
Personally The experience was good. The only thing I can think of to improve would be go over the extra things you could rent like appliance hand trucks blankets boxes etc.
Tyler Artman
Rating:
5.0
The lady that took care of us was very nice. I would definitely rent from them in the future if needed! This location opens earlier than most which was great for us!
Nancy Stanfield
Rating:
5.0
Customer did not leave a comment.
Tony Torres
Rating:
1.0
The original truck issue had bad tires. Renal company was quick to switch trucks for us. Great service there
Problems were horrific with check in at drop off location. Continued stress for days and days later!!!
I recommend if persons have any other options try to avoid Uhaul and their poorly designed “honor system”. Just horrible!!!
Cindy Robertson
Rating:
5.0
More friendly the lady was great the man is a jerk to work with
Brandy Armour
Rating:
3.0
Customer did not leave a comment.
AMBER ROBINSON
Rating:
5.0
Customer did not leave a comment.
STEVEN KIRK
Rating:
5.0
I have rented from this location many times . always an A++
Robert Dinges
Rating:
5.0
Customer did not leave a comment.
Jeffrey Beech
Rating:
5.0
Customer did not leave a comment.
Heather Smith
Rating:
5.0
Customer did not leave a comment.
ROBERT STRICKLAND
Rating:
5.0
Customer did not leave a comment.
Marlo Valentine
|
Overall Experience
Rating:
5.0
Fantastic folks...
VANN BRANCH
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
DAVID Hicks
Rating:
3.0
Customer did not leave a comment.
Jon Aycock
Rating:
5.0
Customer did not leave a comment.
Myra Lynn
Rating:
5.0
Customer did not leave a comment.
BILL ROLIN
Rating:
5.0
Excellent service and the truck was clean. Quick response from office. Overall, it was a great experience!
RACHEL HENLE
Rating:
5.0
Customer did not leave a comment.
LISA ASHBY
Rating:
5.0
Customer did not leave a comment.
Timothy Brunk
Rating:
5.0
Customer did not leave a comment.
Butch Long
Rating:
4.0
Customer did not leave a comment.
Joann Goodwin
Rating:
5.0
Customer did not leave a comment.
Ricky Reaves
Rating:
5.0
Customer did not leave a comment.
Greg Stanford
Rating:
5.0
Customer did not leave a comment.
Stanley Simco
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cam Michael
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Charles Old
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bill Holliman
Rating:
4.0
Customer did not leave a comment.
Lee McClain
Rating:
5.0
Very good place
William mahers
Rating:
5.0
Customer did not leave a comment.
Ron Van Nuys
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JIM PENTECOST
Rating:
5.0
Customer did not leave a comment.
Jerry Gray
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DANIEL BUCKINGHAM
Rating:
5.0
Customer did not leave a comment.
GREGORY THORNTON
Rating:
5.0
Customer did not leave a comment.
Jason Lamb
Rating:
5.0
Customer did not leave a comment.
MONROE BANTON
Rating:
5.0
Customer did not leave a comment.
Tim Sherrill
Rating:
5.0
Excellent service, personnel was patient, courteous, friendly, and knowledgeable.
NANCY LEE
Rating:
5.0
Customer did not leave a comment.
KAYLA MCGUIRE
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MICHAEL WARDMAN
Rating:
1.0
I dropped off called a week later to get a dolley to get my truck from TN to AL n they said that my ran 2500 couldn’t pull my GMC 1500 wtf really. Said they couldn’t rent to me bc of some “weight ratio” then tried to tell me my 1500 wouldn’t fit on a trailer. Write dumb ass people. I will never rent from this pickup place again. Like they’re crazy and retarded. Like if we know what we are doing pulling our trucks like rent to us that’s money. You’re loosing customers and money being stupid like you are.
KHRISTY DOYAL
Rating:
5.0
Customer did not leave a comment.
John Jones
Rating:
5.0
Mr Mike and Laura are always very professional and courteous
Jason Kristof
Rating:
5.0
Customer did not leave a comment.
Don Barnett
Rating:
5.0
Customer did not leave a comment.
Wendy Hankins
|
Overall Experience
Rating:
5.0
Customer service was top notch. Great group to work with and I will recommend this location to others. Vehicle had had a heavy smoker in in before us and it smelled bad
Ronald Hyde
Rating:
5.0
Customer did not leave a comment.
Regina Smith
Rating:
5.0
Outstanding customer service!! I'll definitely choose and recommend EZ Self Storage in Killen, AL for all of my U-Haul rental needs!!
ANTHONY MANSELL
Rating:
5.0
Extremely professional and very nice staff.
Kandy Payton
Rating:
5.0
The staff were always polite and helpful to your needs.
Trudy Turney
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jeffrey Wolwark
Rating:
5.0
Customer did not leave a comment.
JEREMY MCGEE
Rating:
5.0
large parking lot, easy access to the equipment
CARLOS FUENTES
Rating:
3.0
Customer did not leave a comment.
Ethan Wynne
Rating:
4.0
Customer did not leave a comment.
Rodrick Ayers
Rating:
5.0
Great experience
CARL DILLON
Rating:
5.0
Large parking area
Carlos Fuentes
Rating:
5.0
Customer did not leave a comment.
CAMERON TYGETT
Rating:
5.0
Customer did not leave a comment.
JASON KRISTOF
Rating:
5.0
Customer did not leave a comment.
Joy Ayres
Rating:
5.0
Big, and wide parking area, a plus!!
Carlos Fuentes
Rating:
5.0
Best uhaul store there is. No changes neeeded
APRIL NEILL
Rating:
5.0
Friendly and helpful team. Affordable and convenient location for me.
Teresa Tate
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stacy Christensen
Rating:
5.0
Customer did not leave a comment.
BARBERA DAVIS
Rating:
5.0
Everything was good
Tammi Johnson
Rating:
5.0
Customer did not leave a comment.
Karen Wood
Rating:
5.0
Customer did not leave a comment.
OLIVER MOORE
Rating:
5.0
Love everyone there!!
Ryan Broglie
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lacey Simmons
|
Overall Experience
Rating:
5.0
Very friendly and Professional
DENEKA DAVIS
Rating:
5.0
They are always great to work with and go out of their way to help. The first truck that I was given wouldn't pick up speed and they swapped it out for another one.
RHONDA ALEXANDER
Rating:
5.0
Customer did not leave a comment.
Jonathan Dishman
Rating:
5.0
Customer did not leave a comment.
BOBBY CLEMMONS
Rating:
5.0
Customer did not leave a comment.
REMI PHILLIP NEWHOUSE
Rating:
5.0
The lady at the front was friendly and service was quick.
Lisa Vickery
Rating:
5.0
Nothing,Great service an Wonderful people to rent from,5 ⭐⭐⭐⭐⭐
SAMUEL PARKER
Rating:
5.0
Customer did not leave a comment.
Tasha Yielding
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
WARREN BAKER
Rating:
5.0
I have rented from this location numerous times. I have always received the best customer service. And never a problem with tge equipment. I HIGHLY recommend this location to anyone.
KIMBERLY JOHNSON
Rating:
5.0
Everything was excellent!
Thanks for all your help !
Larry
Larry McCoy
|
Overall Experience
Rating:
5.0
Very pleased during my use of the storage building!!