Customer Reviews for Farmhouse Moving Supplies
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Farmhouse Moving Supplies
the truck would only go 30 miles an hour,plus the truck would pull to the right.not safe.almost went off the road a few times.
The truck I rented had in excess of 160,000 miles and it did not feel safe to drive. I am glad it was for a very short move.
The employee did a wonderful job and very helpful.
Syd was great promptly called me back and helped me get the vehicle I needed
GO BACK TO UNLIMITED MILES! OR AT LEAST LOWER THEM. 49 cents on local miles is uncalled for!
Great guys to deal with!! Always looking after the best ways to serve there customers. Look foward to using this Uhaul agent again.
This was not our preferred location. No indication that person was connected to U-Haul when he approached our vehicle. He did not listen to request for refund for extra day not used - assumed it was one of the 3-day rentals (it was "plus" 2 extra days). We have written a letter to customer service.
Great service, friendly staff!
Originally I reserved a truck at a location very close to my home. The day prior to pick up I was told I had to drive 18 miles to a different location to get the truck. Uhaul was gracious and gave me a discount. The new location was fine, just not convenient.
this truck needs a new motor. no power.
Excellent service! I was very satisfied with the experience of renting a u-haul truck.
I had used this facility a few months ago too and the staff was very friendly and helpful. Last night I only did a night drop off, but that was convenient and efficient.
Always a great rental experience ! Very helpful and accommodating.
I was charged a cleaning fee I had truck less than hour to pick up a new mattrres
I would definitely think twice before using any vehicles from this location. The truck I rented was in horrible shape - there was no key lock on the drivers side door and I practically had to shoulder check the door to get it open. I was taking the truck back and the key broke in the ignition - and then they wanted to make me pay for key ignition repair. To top it all off, I find out that they charged me $25 because I did not fold the moving blankets. Unbelievable! They never mentioned this but said it was listed on the sign in the truck. Normally I just ignore bad service like this and never go back but this was so bad that I felt I had to let others know - this is the first review I have ever written.
Easy check out. Easy check in. Easy to reschedule too. Highly recommended
Your equipment is terrible!!!! The truck we rented yesterday barely started, driver door jammed and the driver had to push hard on the door each time he needed out. This isn't the first time I have run into run down and poor equipment but it will be the last. I will travel further and pay more before I rent from Uhaul again!
Store manager did a very good job at gettng me the equipment I needed in a short period of time. He worked with me to get only the number of blankets that I needed. After I brought the truck back, the check out process was very efficient and speedy.
Customer service was excellent!
The experience was great! I will definitely contact this location again when I need something.