Customer Reviews for Farmhouse Moving Supplies
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Farmhouse Moving Supplies
The store owner was late to open the store although I had a reservation.
These folks know their business. They are professional and courteous and friendly. Very willing to go the extra mile. This is my second experience with them, but will not be my last. Thanks again.
Employee on duty was very nice. Rental process was fast and very easy. Employee was great at doing his job. I was in and out in a very reasonable time and this location is a great reflection and representation of your company.
They were great and extremely helpful when I lost the truck key.
Good customer service made it a good transaction.
Used the night drop - convenient. The invoice was emailed early the next morning.
Were told we had to arrive ASAP to pick up trailer because representative was leaving to do something else. Posted hours are until 7:00pm; however we were told we had to return the rental by 6:00pm. We told representative we'd have rental back no later than 6:15pm, to which they stated that was not a problem as they'd be there until at least 6:30pm. We got a call from the representative at 6:05pm stating that they were leaving. We arrived to return the rental at 6:13pm and no one was around.
The service was great. Nothing but raves for the location and the person who assisted me. The truck, however, was a little hard to handle. Power steering would have been nice!
Windshield was really dirty, but everything else was quick and easy. Good staff.
Many time return customer, great service, excellent advice, always recommend this site to my friends!
I love these guys, use them all the time, friendly, great service.
Great service, great customer satisfaction!
-Excellent customer service!!!
-Job well done!
The staff were friendly and prompt.
Nothing. The owner was very nice and the truck drove great.
Have been customer both personally and for local high school for several years. Customer service today was not the same as before, sepecially given circumstances. Unfortunate.
Very impressed with Farmhouse Moving. Certainly wished Corporate U Haul would have steered me to this location which is only 3 miles from my house instead of sending me to Garner about 20 miles away. Farmhouse Moving has my business from now on.
Probably not have a eyebrow threading store in the front of a uhaul place. Perhaps friendlier staff as well.
There was beer bottle caps in the truck and everything was pretty dirty really. Looked liken it had been half ass cleaned but never detailed. I was quoted a price and then told I had to pay $60 more. I was also told that no payment would be taken from.my account until I returned the truck. A payment of over $700 was taken the day I got the truck. The rental location was in the back of some other business and a bit confusing to find. I made the people areat the return location aware of the poor running condition of the vehicle and the below average gas mileage even for a loaded rental truck towing a trailer.
Great service and very professional
Prior to drop off this location contacted me by phone to confirm. The gentlemen on the phone was friendly and helpful. We dropped off after hours so we didn't meet them in person but I received a receipt the next morning at 9:00 AM.
Rental process went smoothly and efficient.
Thank you for working with us!!!
Farmhouse did a great job. They were very professional.
This is the second time I rented at this place. The same person handling all the transactions was there both times. He is a nice person, helpful, and easy to talk to. The trucks are clean.
Have blankets available... I had requested to have 12,
but none were available.
Didn't have trailer that was reserved two weeks early.
Best part..dropped the key in the box and waited for the charge to my card for the extra miles.....thanks to U haul.
The owner was very accommodating. I originally wanted the truck for 1 day, however, due to illness and weather I needed to keep the truck for 4 days. The owner was very polite, helpful, and understanding in this matter. I will use this location and recommend this location exclusively in the future. Thank you again to the proprietor and I wish you much success in the future.
I rented the 26' truck and it was horrible. Not sure what year it is, but at 186k miles, it has its share of mechanical issues and I pulled over and debated returning it. Unfortunately, it was the only one available in the area so I didn't have much choice without spending a lot of money on a smaller truck. The truck I rented should be at a maintenance shop or retired, not being rented out to customers. Have the transmission checked as it had issues shifting between gears and the ride was horrible.
Sid did a great job assisting. I had to go to him in the last minute when the place that I first had the reservation did not have the trailer I ordered and could not assist me because that store manager was not there. I have reserved another truck for next week with Sid at the Dickens location.
Very pleased with this experience. Will use again when the need arises.