Customer Reviews for Farmhouse Moving Supplies
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Farmhouse Moving Supplies
It was a no hassle return of the vehicle and the guy who was there was very pleasant. Keep up the good work!
The truck should start with a full tank of gas so I don't have to guess how much to put in the tank.
I was charged a full day when I agreed to return the truck early so that it could be rented out again. At first I was told that I could only use the truck for 1/2 day when I reserved it for a full day. I'll find a different location to rent from next time.
Grease on floor was not noticed until bedspread was stained. Trailer did not pull straight. Viewed in mirror, approximately six inches out of alignment along sides. Either tongue was bent or axle not square to frame/box. No opportunity to report due to late pickup.
The store owner was late to open the store although I had a reservation.
These folks know their business. They are professional and courteous and friendly. Very willing to go the extra mile. This is my second experience with them, but will not be my last. Thanks again.
Employee on duty was very nice. Rental process was fast and very easy. Employee was great at doing his job. I was in and out in a very reasonable time and this location is a great reflection and representation of your company.
They were great and extremely helpful when I lost the truck key.
Good customer service made it a good transaction.
Used the night drop - convenient. The invoice was emailed early the next morning.
Were told we had to arrive ASAP to pick up trailer because representative was leaving to do something else. Posted hours are until 7:00pm; however we were told we had to return the rental by 6:00pm. We told representative we'd have rental back no later than 6:15pm, to which they stated that was not a problem as they'd be there until at least 6:30pm. We got a call from the representative at 6:05pm stating that they were leaving. We arrived to return the rental at 6:13pm and no one was around.
The service was great. Nothing but raves for the location and the person who assisted me. The truck, however, was a little hard to handle. Power steering would have been nice!
Windshield was really dirty, but everything else was quick and easy. Good staff.
Many time return customer, great service, excellent advice, always recommend this site to my friends!
I love these guys, use them all the time, friendly, great service.
Great service, great customer satisfaction!
-Excellent customer service!!!
-Job well done!
The staff were friendly and prompt.
Nothing. The owner was very nice and the truck drove great.
Have been customer both personally and for local high school for several years. Customer service today was not the same as before, sepecially given circumstances. Unfortunate.
Very impressed with Farmhouse Moving. Certainly wished Corporate U Haul would have steered me to this location which is only 3 miles from my house instead of sending me to Garner about 20 miles away. Farmhouse Moving has my business from now on.
Probably not have a eyebrow threading store in the front of a uhaul place. Perhaps friendlier staff as well.
There was beer bottle caps in the truck and everything was pretty dirty really. Looked liken it had been half ass cleaned but never detailed. I was quoted a price and then told I had to pay $60 more. I was also told that no payment would be taken from.my account until I returned the truck. A payment of over $700 was taken the day I got the truck. The rental location was in the back of some other business and a bit confusing to find. I made the people areat the return location aware of the poor running condition of the vehicle and the below average gas mileage even for a loaded rental truck towing a trailer.
Great service and very professional
Prior to drop off this location contacted me by phone to confirm. The gentlemen on the phone was friendly and helpful. We dropped off after hours so we didn't meet them in person but I received a receipt the next morning at 9:00 AM.