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Miguel T
Customer Reviews for Move It Storage Spid
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was convenient. The cab of the U-Haul was disgusting. I relayed that information upon return. I will probably go somewhere else next time.
Travis WI was charged for fuel when I returned the unit with the same amount of fuel. He also charged me for going over my miles by 5. I was actually under the mileage allowed. I feel the man working there was trying to take a little off the top. I DO NOT RECOMMEND this location. Go on into Corpus and deliver your equipment to the U Haul corporate office!
Tim MWell maintained clean and open
Joseph BLocation and customer service was great, but the cab of the truck smelled like urine and feces. I understand these trucks aren’t going to smell like roses, but this truck smelled like a dog was locked in there and wasn’t let out for a very long time.
Kassie SI wasn’t happy that the sales person wouldn’t return the U-Haul lock I bought but it wasn’t really his problem. If the sales lady in PA would have stayed long enough I would have found out how to use the lock.
Diana SNothing
Michael TDue to the weather I had to call and extend my time by an extra day. Was told there would be no charge by someone thru the 800 number. When I dropped it off I was charged an additional charge for the extension. I was very upset attempted to call the 800 number and was left on hold for 14 minutes. I will try again tomorrow. Not happy
Kathy DUpdate the address on the web. Current address show 9705 S Padre Island Dr
Danny PNot a bug place, so no room to leave truck. No one in attendance over the week-end at all and no replies to call. Managed to squeeze truck behind another one already there, but looks like it will only support 2 vehicles returned.
Ricardo R