Customer Reviews for Food Stop
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Food Stop
I received no documented acknowledgement that I returned the trailer. For all I know you are still billing me thinking I either stole it or didn't turn it in!
The site was great! However, trying to use the self dropoff was terrible. It wouldn't let me upload the picture. The odometer input was way too user unfriendly. Finally the website kept booting me off and making me start over. So I decided to call uhaul customer service which first thing up on me and the second time gave me a message about Christmas in June. The drop off system needs a lot of work.
John was very helpful in assisting us with the return of the rental truck. There was problems with the computer when we returned the truck. He had the courtesy to call with the mileage charge that would be added to our credit card and let us know the return was complete.
When I arrived, there was no record of my reservation or advance paper work, which I put fault on the U-haul website. There was no appliance dolly, and the owner tried to give me a regular dolly for the appliance dolly! The p.m. Attendant made up for it on his own initiative, and I give him credit , but not U-haul. Get your act together, U-Haul!