Customer Reviews for Frontier East Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Frontier East Mini Storage
The van was nearly new, and a pleasure to drive.
The staff was a great help when unhooking the trailer.
No concerns. Our truck was ready when we got there, and we were even able to get the next one up in size when we realized we'd booked the wrong length of truck. Helpful staff.
We moved things to storage and I just bought a house.. We will definitely be calling you again soon..and we have already recommended you to friends.. Thank-you so much See you soon, .
We dropped off the vehicle after hours, so didn't go in the office or engage with any staff, but they promptly emailed us our closed contract.
very helpful and friendly folks
Battery went out in the truck and I couldn't jump start it. I had it two extra days because the office was closed Sunday and I couldn't get it back Monday. They came and jumped it, then came back to pick it up because I couldn't get it over there myself. They also didn't charge me for the extra days. Wonderful customer service. Extremely nice people. With 3 locations locally, I'll always use this one even though it's completely across town from me.
Susie and hubby were great people to work with. Showed us how to save time & money. Loved Charlie too ??
Very clean area and plenty of room for a big truck.
I had to use the key/contract drop box, very secure and the agent was timely in closing things out.
I would use this facility again if needed!
Drop off facility, Frontier East Mini Storage - Very friendly, professional and accommodating staff with a clean property and office facilities. Loved the 24 hour drop-off option since I couldn't make their 5 pm closing time due to moving. Loved this facility so much, I signed up for a storage unit here and moved my things from your truck into their facility! Only comment to help improve for the next customer...create some sort of table with storage unit sizes = size of truck available on your website (10X15 Unit = 17' Truck). *I was advised to have more truck space than not; once starting to load, tough to turn back. I had a difficult time figuring mine out. 10X15 storage unit would fit into what size truck. I originally went with a 14', advised to go with a 17' and barely got all of my stuff squeezed into it. Other than that, it was a great ride and experience. Thank you~
Inspect the vehicle and tires a bit closer before sending it 1130 miles. Spent 2 hrs on the side of the interstate as car passed at 90 with two blown tires. Take in uhaul t
Could not believe it was checked out like that.
Susie was EXTREMELY helpful and a pleasure to work with. Will definitely be a repeat and referring customer! Thank you for helping us get through a stressful last minute move.
Susie stayed after hours so I could pick a truck. Was helpful in referring us to a good moving crew. Very clear in explaining things. Very pleasant to work with.
I WILL USE U-HAUL AGAIN.
they posted hours that they would be open but were not.
Lots of room to park a big truck. Key drop was excellent. Made my day a lot easier.
The location is easy to find and access is great, I picked up my trailer in Ontario Saturday morning and returned to Frontier Mini Storage Sunday morning using the 24 hr. drop off. My receipt was emailed to me Sunday evening.
Thanks!! Terrific, friendly service and great location! Made life a LOT easier yesterday and today! :)
thank you for your help we got it done in fast time
Everything fine and dandy.
Understanding and being able to read the fuel guage and knowing how to add a partial tank would really help. Its very unclear what you are adding in fuel hence shooting way over is common. There is no 5/8 of tank marked clearly on gauge??
Great people to work with very professional.
Randy and Suzie were great. They always take care of me. Thanks, Steven S.
Excellent service and great people to work with.
The owners were very nice.
A light by the front door so I could read the instructions at night without having to search for a flashlight.
Rating from 1-10 with 10 being a great experience, a solid 11.
the staff here was exceptionally kind and knowledgably.effiecent.i will recommend any one to their office if needed.
It would be nice if the hours were extended to 5 pm due to some people unable to get off of work until 4:00 or 4:30 in the afternoon.
Always a great place to rent a U-Haul. Very nice and helpful.
No recommendations for improvement.
Need more help at the location
Provide discounts - such as to veterans or AAA members, students also!
Make available a list of on-site movers to help with loading and unloading who are both qualified and in the local area.
Not a whole lot of info on the site on what to do after i had purchased a storage unit. Went in the store to get everything squared away though and everything is great now.
Really pleasant and helpful. Thankful for their willingness to work with us at short notice.
The service was fast and covenant.
Easy to find. Clean. Fair price
The lady there came in after hours to meet me as I was coming from out of town.
It was so easy to go on-line make reservations for a U-Haul storage unit all @ one place..everything was ready @ the time I reguested it.Everything clean and ready. Would recommend it to everyone :-
There were no 10x10x10 units, even though I reserved one online. However the staff person was very accommodating and overall move in day was a great experience.