Frontier East Mini Storage (U-Haul Neighborhood Dealer)

Frontier East Mini Storage (U-Haul Neighborhood Dealer)

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2251 E Isaacs Ave
Walla Walla, WA 99362

(509) 525-3340

(Wilbur Ave - Tausick Way/Airport Road)
Driving directions


Standard Hours

  • Mon-Wed: 9 am - 4 pm
  • Thur: 9 am - 12 pm
  • Fri: 9 am - 4 pm
  • Sat: 8:30 am - 11:30 am
  • Sun: Closed

Special Operating Hours

Storage access

  • Mon-Sun: 24 hours


  • 24 hour dropoff

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Customer Reviews for Frontier East Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Frontier East Mini Storage

Overall rating: 4.5 out of 5 stars

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Doug B. on 11/23/2014
Rating: 5 out of 5 stars

The van was nearly new, and a pleasure to drive. Thanks....

DAVID H. on 11/21/2014
Rating: 5 out of 5 stars

The staff was a great help when unhooking the trailer.

JOHN L. on 11/14/2014
Rating: 3 out of 5 stars

No concerns. Our truck was ready when we got there, and we were even able to get the next one up in size when we realized we'd booked the wrong length of truck. Helpful staff.

larry t. on 11/9/2014
Rating: 5 out of 5 stars

We moved things to storage and I just bought a house.. We will definitely be calling you again soon..and we have already recommended you to friends.. Thank-you so much See you soon, . Janet Teal

IAN M. on 11/1/2014
Rating: 5 out of 5 stars

We dropped off the vehicle after hours, so didn't go in the office or engage with any staff, but they promptly emailed us our closed contract.

jeff m. on 10/27/2014
Rating: 5 out of 5 stars

very helpful and friendly folks

JESSICA P. on 10/20/2014
Rating: 5 out of 5 stars

Battery went out in the truck and I couldn't jump start it. I had it two extra days because the office was closed Sunday and I couldn't get it back Monday. They came and jumped it, then came back to pick it up because I couldn't get it over there myself. They also didn't charge me for the extra days. Wonderful customer service. Extremely nice people. With 3 locations locally, I'll always use this one even though it's completely across town from me.

BARB E. on 10/20/2014
Rating: 5 out of 5 stars

Susie and hubby were great people to work with. Showed us how to save time & money. Loved Charlie too ??

KATHERYN B. on 10/18/2014
Rating: 5 out of 5 stars

Very clean area and plenty of room for a big truck. I had to use the key/contract drop box, very secure and the agent was timely in closing things out. I would use this facility again if needed!

CASI S. on 10/14/2014
Rating: 5 out of 5 stars

Drop off facility, Frontier East Mini Storage - Very friendly, professional and accommodating staff with a clean property and office facilities. Loved the 24 hour drop-off option since I couldn't make their 5 pm closing time due to moving. Loved this facility so much, I signed up for a storage unit here and moved my things from your truck into their facility! Only comment to help improve for the next customer...create some sort of table with storage unit sizes = size of truck available on your website (10X15 Unit = 17' Truck). *I was advised to have more truck space than not; once starting to load, tough to turn back. I had a difficult time figuring mine out. 10X15 storage unit would fit into what size truck. I originally went with a 14', advised to go with a 17' and barely got all of my stuff squeezed into it. Other than that, it was a great ride and experience. Thank you~

SUE C. on 10/13/2014
Rating: 4 out of 5 stars

Inspect the vehicle and tires a bit closer before sending it 1130 miles. Spent 2 hrs on the side of the interstate as car passed at 90 with two blown tires. Take in uhaul t Could not believe it was checked out like that.

tiffany r. on 10/13/2014
Rating: 5 out of 5 stars

Susie was EXTREMELY helpful and a pleasure to work with. Will definitely be a repeat and referring customer! Thank you for helping us get through a stressful last minute move.

DAN P. on 10/12/2014
Rating: 5 out of 5 stars

Susie stayed after hours so I could pick a truck. Was helpful in referring us to a good moving crew. Very clear in explaining things. Very pleasant to work with. I WILL USE U-HAUL AGAIN.

WAYNE E. on 10/7/2014
Rating: 4 out of 5 stars

they posted hours that they would be open but were not.

katheryn b. on 10/6/2014
Rating: 5 out of 5 stars

Lots of room to park a big truck. Key drop was excellent. Made my day a lot easier.

GREG F. on 10/5/2014
Rating: 5 out of 5 stars

The location is easy to find and access is great, I picked up my trailer in Ontario Saturday morning and returned to Frontier Mini Storage Sunday morning using the 24 hr. drop off. My receipt was emailed to me Sunday evening.

Michelle S. on 10/1/2014
Rating: 5 out of 5 stars

Thanks!! Terrific, friendly service and great location! Made life a LOT easier yesterday and today! :)

CHERYL C. on 9/30/2014
Rating: 5 out of 5 stars

thank you for your help we got it done in fast time

john e. on 9/29/2014
Rating: 4 out of 5 stars

Everything fine and dandy.

CRAIG W. on 9/22/2014
Rating: 3 out of 5 stars

Understanding and being able to read the fuel guage and knowing how to add a partial tank would really help. Its very unclear what you are adding in fuel hence shooting way over is common. There is no 5/8 of tank marked clearly on gauge??

whitman c. on 9/18/2014
Rating: 4 out of 5 stars

Great people to work with very professional.

STEVE S. on 9/16/2014
Rating: 5 out of 5 stars

Randy and Suzie were great. They always take care of me. Thanks, Steven S.

ron l. on 9/11/2014
Rating: 5 out of 5 stars

Excellent service and great people to work with.

ERVING R. on 9/9/2014
Rating: 5 out of 5 stars

The owners were very nice.

Amber P. on 9/9/2014
Rating: 3 out of 5 stars

A light by the front door so I could read the instructions at night without having to search for a flashlight.

KELLY F. on 9/8/2014
Rating: 5 out of 5 stars

Rating from 1-10 with 10 being a great experience, a solid 11.

GEORGE F. on 9/5/2014
Rating: 5 out of 5 stars

the staff here was exceptionally kind and knowledgably.effiecent.i will recommend any one to their office if needed.

KASSANDRA S. on 9/4/2014
Rating: 5 out of 5 stars

It would be nice if the hours were extended to 5 pm due to some people unable to get off of work until 4:00 or 4:30 in the afternoon.

JODY L. on 9/2/2014
Rating: 5 out of 5 stars

Always a great place to rent a U-Haul. Very nice and helpful. No recommendations for improvement.

COLBY C. on 8/28/2014
Rating: 4 out of 5 stars

Need more help at the location

SHELDON A. on 8/4/2014
Rating: 5 out of 5 stars

Provide discounts - such as to veterans or AAA members, students also!

VIRGINIA D. on 8/3/2014
Rating: 4 out of 5 stars

Make available a list of on-site movers to help with loading and unloading who are both qualified and in the local area.

CARLOS A. on 8/1/2014
Rating: 5 out of 5 stars

Everything was great!

nikolas m on 11/20/2013
Rating: 3 out of 5 stars

Not a whole lot of info on the site on what to do after i had purchased a storage unit. Went in the store to get everything squared away though and everything is great now.

Sharon S on 8/19/2013
Rating: 4 out of 5 stars

Really pleasant and helpful. Thankful for their willingness to work with us at short notice.

M H on 6/8/2013
Rating: 5 out of 5 stars

The service was fast and covenant.

Michael N on 12/30/2012
Rating: 4 out of 5 stars

Easy to find. Clean. Fair price The lady there came in after hours to meet me as I was coming from out of town.

Esther C on 10/14/2012
Rating: 4 out of 5 stars

It was so easy to go on-line make reservations for a U-Haul storage unit all @ one place..everything was ready @ the time I reguested it.Everything clean and ready. Would recommend it to everyone :-

Gabrielle B on 5/16/2012
Rating: 4 out of 5 stars

There were no 10x10x10 units, even though I reserved one online. However the staff person was very accommodating and overall move in day was a great experience.