Customer Reviews for Games N Things
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Games N Things
The service at both locations was good. My issue was the truck request. I requested a 17' truck. The day before pickup I learned that Monett MO would have a 26' truck. That was a much larger truck than we wanted to navigate. We ended up having to drive to Neosho MO to pickup a 20' truck and drive it back to Monett MO. It was an inconvenience.
they are very friendly.. and help u when u need it. I would recommend them to everyone..
I didn't feel like I was given a lot of information about the equipment. When I went to load my car onto the trailer, it almost fell off of the ramps because it had been raining earlier in the day and it had gotten wet. I almost had major damage to my car and driver. After that happened, I immediately called customer service and was given the usual excuses and didn't feel like a valued customer. I took the trailer back to the original location which was a huge inconvenience and added miles and gas to the truck I had rented. I then had to leave my car behind as I moved and ended up being stranded for a couple days till I rented a VERY expensive rental car for a quick turn around trip back to get my car.
Nobody was there, but the drop-off slots were easy to find. Could use more parking space, but I had no trouble.
It was convenient to my storage unit; great after such a long trip. In favor of the dealer I finally rented from in Steamboat Springs, he gave 2 days extra time free, since he didn't have the promised truck. That's at least an attempt at decent service, though I didn't need the time.
Make sure the uhaul is clean! We had to spend 45 minutes cleaning out the inside of the truck before we could load anything because it was so filthy. I think there was a bag of cement spilled and broken lumber in it, we swept out a large pile of trash and debris and the had to wash out the floor because it would have gotten all over our furniture and mattresses.
Windshield washer reservoir was empty. Had to make a special trip to Walmart to pick some up. Other than that, truck was fine.