Customer Reviews for G&A Jones LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of G&A Jones LLC
My comments relate to the location that I was given by the traffic center, Tony's in Fallbrook, CA. I was told I could drop off the trailer there, and after driving the 10 miles to get there, I was informed they did not have room for the trailer, and that the traffic center did not know what they were doing. I then had to drive another 15 miles to go to another location who agreed to take the trailer. They were very nice and informed me that mine was the second complaint they had received about Tonys in as many days. I feel that U-Haul owes me a refund for the extra mileage I incurred and the time it took me.
Even though the place was closed, It appeared that owner came out to open door to yard after I stood at gate with the truck. So hard to rate the levels of service at this location. If anything like first location then I'm scared for uhaul. Dropped vehicle and left. 5 min drop.
I sign placed along the main road would be nice. It is difficult to see the location until you have passed it.
Sign at the entrance , beter exposure to the public