Easy and quick drop off.
marty S
Customer Reviews for Cache Storage Partners LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All was good but the price was triple what was quoted.
Clint SThe van was in great mechanical condition but the interior cabin was dirty.
Larry BGPS did not recognize location.
Steven Hvery helpful and right their .fast service
Charles SThe truck performed as needed. I had reserved an appliance dolly but they didn't provide one. That omission would have kept us from being able to move, if the hired help hadn't had a dolly. It's really poor service to not provide the necessary equipment. I would have used a different Uhaul provider if I had known they didn't keep proper equipment onsite.
Sarah KThe trailer I rented was too small for the vehicle we needed to haul. We towed the trailer over 500 miles only to arrive at destination to pick up our vehicle and find the trailer was too short. Very frustrated about this rental
Scott BThank you for everything!
Robin BThe truck was an old, piece of shit that should have been retired years ago. It handled so poorly, it was unsafe to drive and had wipers that didn't work adequately. It also was not clean and had less than 1/4 tank of gas upon receiving it.
Stephanie DThe drop off Location in Logan UT was a breath of fresh air! Everyone was super helpful and kind, they went above and beyond to help me get the equipment dropped off and gave me a great rate on a storage unit! Will definitely use them again and recommend them to anyone needing a Uhaul rental.
Kendra KPerhaps it was in err on their part, but I saw that I was charged 2 gallons ($8.50) of fuel just right after I had topped off the fuel tank and turned in the vehicle, $15 worth.
Justin AStaff were very friendly and accommodating. Quick and easy dropoff.
Leah MDolly that was not ordered was in the truck. I took it to the office. I think your website adds extras that are not ordered.
Grant RThe truck was ready and waiting on our arrival. It was very clean. The ladies at the counter were friendly and knowledgeable. We had no problems whatsoever. Definitely a thumbs up for this office.
kirk aExcellent customer service!! Thank you!
DeVon LExcellent service and a very convenient experience!
Skylar CI highly recommend Cache storage Partners LLC. The location is easy to find. The staff is extremely helpful and goes above and beyond to help. I had closed on my house very quickly and they were great in helping me rent a uhaul. THANK YOU GOR MAKING MY MOVE GO SO SMOOTHLY!!
julie bLovely staff and easy experience.
Wyatt KThey were great to work with and made it easy for the return of the rental. The staff was very helpful and kind.
Jeremie PThey gave away the one way truck, that we had reserved online. The replacement truck they had us use, was only available by chance. Another customer had just brought it back, due to a mechanical issue. (driver side wheel unbalanced) NOTE- this was 2 minutes after opening 10:02AM They told us that we would have to return the truck to the same pick up location, this added an additional 50+ miles to the bill that they would not wave. We asked them if the truck was safe to drive on the highway with the reported mechanical issue, the representative basically shrugged and asked do we WANT it or not.. Save your self some headache and some $$$, use a different company. Or at minimum not this location.
Corey DThe equipment was not cleaned. Truck had mud all over it and it made me uncomfortable during the trip. I was concerned that I may possibly be responsible for a cleaning fee, even though all the mud was already there. I think it's important that the truck is cleaned before each user.
David GTire level was showing low on dashboard, oil level was low too. App won’t tell me check out
Nadiya FI did not have an interaction with anyone because I returned the vehicle after hours on a Sunday, and just followed the return process via the U-Haul app.
Sean JFix the over head light that is in the storage area in the UHall.
Cynthia CIt was excellent.
John YThe booking and check-in went smoothly and there were no problems. There were no furniture blankets available for us, which ended up being fine for the move and we weren't charged for them. The return was quick and easy. However, the truck had a really sticky rolling door and ramp, and they were difficult to use. The cargo area had not been swept out, besides a small amount of dirt/grass there were a couple of pieces of broken glass in it. Upon return I let them know that the truck was shifting weirdly at lower speeds and that I'd discovered that the gas cap was broken when I filled up. The booking, ease of check-in/return, and the staff were great. They just need to pay a bit more attention to the actual equipment.
Melinda CI had called 4 times on Saturday, pertaining to adding a day to my lease. No one answered, and no one called back. I had to have it back by Sunday so I wanted to add a day and return it Monday. I wasn’t able to speak to anyone until Monday around 2:30. I recommend going to a different location.
Eddie KStaff acknowledged pre-existing issues after I pointed them out. It should have been identified in the rental agreement before I went out to the vehicle
DON WGreat service. Well done.
DARWIN SReturning was great and smooth. Very friendly and personable.
Emmit DWe have rented from and returned equipment to this location many times we have never had a problem with our equipment and we have received great customer service.
Lociendo FThe truck need to be better maintained or replaced if maintenance is untenable.
Gary DThe previous user left alot of dust and a big empty trash bag in the back I couldn't add any more photos for proof. But other than that I love the service here just wish everyone else cleaned up after themselves
Jesus SThey lied about my miles. 25? Give me a break. I drove around the corner and back.
Christopher CVery efficient & helpful young lady at the front desk.
Pat RAvailability for someone to transfer or talk too
Kenneth OAwesome
Dustin BVery friendly and helpful staff!
Rex PI didn’t know where to find the locked key for my Uhaul because I did contactless pickup. Luckily the lot is pretty small and I found it before too long. If there is a way to indicate the key pick up location for outside of business hours I think it would be helpful. Other than that it was great. Thank you!
Cambry AThe service here is exceptional! I had a huge problem with my rental reservation and they went far above what any Uhaul business would do. I haven’t rented a storage unit but if I ever need to it will be here.
Kruze KFree ice cream
Eric Rthese guys were great and the trailer was perfect
Seth BEveryone was super nice, helpful, and amazing!! Thankyou for making my move possible in one day! Winning
Bergandy WDid not receive notice from U-Haul of new drop off location (Cache Storage) until after I had gone to the original location listed on contract; had to return vehicle the next day at the new location. Requested text message, not email to notify of any changes regarding location.
Robert BWill rent from here soon.
Milton MGreat truck, employees. Very dirty windshield. This is the second time in as many months I have driven a UHaul off the lot with a windshield difficult to see through.
Larry BExcellent, would have liked it to be open at 8, but beggars cant be choosy, great location, great price, friendlies and most helpful people ever :)
Daniel UGreat experience. We separated a tire on the trailer made it off the road to a safe location made a call and within an hour we were back on the road👍😁 Thank you
Scott CPhone number to direct store is wrong number on-line.
Deene TThe people there are friendly and always professional
KENNETH Blet customers know where to go to find the jacks to disconnect the trailers when you pick them up, that way you are not worrying what to do, i got lucky and found one
Ann DThis location wasn’t necessarily at fault, but Uhaul as a whole made this moving experience a nightmare. First of all, you guaranteed my reservation of a truck and then you had to switch me to a truck that was WAY too small because someone ended up keeping the original truck longer. Okay I can kinda understand that, but when I went to get the truck at one location it was filthy and the extra equipment I ordered wasn’t even there. So then we called to figure it out and they sent us to another location that had a truck that was WAY too big. Not only this, but we had to pay to upgrade to the larger truck even though it was Uhaul that messed up our order. We were supposed to pick up our truck at 1:30 and didn’t even get to pick it up until about 3:00. That is an hour and a half that I could have been moving. This whole experience was a nightmare and I am highly disappointed for the lack of compensation for the mistakes made.
Kylee P