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Gregoria C
Customer Reviews for G&J Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. The process was easy and smooth. The pickup was neat and clean. The representitive was polite and friendly. Keep up the good work. Thank you.
Howard BExcellent thank you!
Marcia BEvething went well.
CARINE ZIt was a pleasure renting from this location highly recommended. Great customer service no waiting.
Aurelio NLower your rates. $100. Dollars a day for a trailer you pull with your car is steep.
Susan CEverything was excellent
Hector CThe service was fast and accurate. We were taking care of within 5 minutes of arrival. The truck was clean and had a full tank of gas. We didn't have any issues with the truck during the move. The return of the truck was fast and easy, no problems. I would recommend this location..
Alex AEmployee was very helpful.
Larry SI have used this Uhaul location several times, and I have never had an issue.
Joaquim LThis place has a great advantage of parking in their big lot while renting.
Hirsch RI would suggest providing more information on mobile pick up. I arrived at 7:57 for pick up at 8:00am. Checking in on my phone took me about 13 mins because I had to wait for approval. It would be helpful to advise customers to arrive 15 minutes before pick up for this process to avoid delays.
Sacha SVery easy process. The owner was professional and kind. Great location and business.
Grace SEverything ok
Konrad WAlways perfect!
Jim KAccessing the Remote pickup needs improvement It is slow and frustrating awaiting verification of documents.
stanley HMore reasonable prices
Seren FThe agent at the desk was professional and helpful.
Tira CThe website made it seem as if I couldn’t return the truck at the same location. That was a U-Haul issue, not a G&J Car Card issue.
Ed HMuy buenas atenciones muy buenos equipos muy bien trato del personal todo excelente
Adriano AAlways trusting!
Fabiana ATodo bien
Julio CCan not be better
Pinchas KG&J car care owner/ Mgr. is an amazing person. Polite, professional, courteous and patience. I’ve rented from this location many times and service has always been excellent. I’ve recommended to many families and friends. Great job.
RAFAEL NNot specific to this location per se, needs to be much more and better prompting for the late return process to ensure that customers know they have to do the online process before returning the keys. Pick up location significantly better experience than any other pick up in recent memory, actually had all the equipment ordered unlike others I've been to. Highly recommend.
Michael BI had asked for two dollies and wasn’t provided the dollies I requested. I would also improve on the mobile app. It has its glitches. I had to call customer service often.
Lincy Cvery good service
Davit LDon't change the thing everything was excellent
DANA R5 start customer service
Raquel MStaff was a big help I had no problems.
Ethan DVery friendly
Yajaira VI only rented from this location because there was no available transporter on Staten Island. I tried getting one for two weeks and to no avail. Then I contacted u haul to see if I can drop off to a location in Staten Island since that was my starting point and destination but was told I couldn’t. Don’t you think it would make sense to leave the transporter there since there’s none available? Big inconvenience for customers! How is there no transporters on the island for two weeks or more straight?
Teddy RThe experience was excellent and delightful thank you
DANA RGeorge is amazing! Very helpful! I will keep coming back to his location!
Fabiana ANothing
GENNADI AKari and other personnel were very polite and helpful with my rental experience. Would definitely recommend location to others.
michael RGreat service from George....
ARMANDO AThe owner was very helpful and professional
Jennifer Mnothing everything is great
MARCIAL AGreat services
santos aEverything was fabulous..
Gretchen HKeep doing what you're doing.
Lorraine JCan't ask for more
Pinchas AEverything was on point
Jorge ZThese guys were awesome, reasonable and in a great location!
MARKL F