Customer Reviews for Garcia Tire & Detail
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Garcia Tire & Detail
Not Much. The staff at Garica Tire and Detail, was fantastic, and treated me with respect, and thankful for my business. This is the 5th or 6th time I have rented from them, and I will continue to drive past several other UHaul dealers to get to them. Fantastic rental experience, and they went out of their way to save me time and money.
I rented an in-town truck and was told that it would be about the same price to drop the truck off at another store location and that I did not need to re-do our paperwork, that the other store would adjusted the drop off location. This was NOT the case. U-Haul added an additional $100!!! to my credit card! No phone call, no email, no warning! I was notified by my bank. When I called customer service I was told too bad, you signed the contract. They did not hold the salesman responsible at ALL!! So the customer is responsible for knowing all of the U-Haul rules because their employees don't! All that should have happened was that the salesman should have voided the original paper work and made new paper work showing what we had discussed and what my rental needs were. I trusted him at his word. He just didn't want to take the extra time with me. Will NEVER use U-Haul ever again! They lied to me, to my face! What happened to customer service and customer satisfaction??? Not at this company!
Great Place! Nice People!