Customer Reviews for Genesee Feeds
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Genesee Feeds
The trailer was very beat up. The door strap to lower the door was missing. I crushed my thumbnail on the latch, trying to hold the door and lock it while not having the strap to help. The address for the pick up spot was wrong. The drop off location did not have us on record as dropping the trailer there. I showed him the contract and he accepted it, but very un U-haul like.
The manager was very pleasant and friendly to talk with!
very nice pickup clean and with the gas on full when I picked it up was the best part,when I returned it just fill it up agen easy
Lee was very accommodating and did a great job in getting me on the road. Would recommend to anyone.
Very nice & friendly people working here. The pick-up was quick, all I had to was back my truck up and sign. Less than 15min total time and most of that was us talking.
box stored in outdoor tent. Many things were mildewed and dirty. Was not happy about this. Was told would be stored indooors in a dry place. Area in and around tent was wet and muddy.
The cashier that took care of me was rude from the moment I stepped in the door. He insinuated that I wouldn't be able to handle the large truck. He then informed me that he didn't have the utility dolly I had reserved because it was "on it's way to Kansas on another truck". He informed me that if I had come in to make my reservation rather than doing so online he would personally guarantee my reservation. He insinuated that I was somehow less of a customer because I made my reservation online. He then refused to speak to me and only spoke to my fiance once he arrived. He then overcharged us for gas fill up in the truck, which I will be calling UHaul for a refund. I have used this location many times in the past and never had an issue. I will never use this location again.
The cab was clean. The box however smelled nasty and was not cleaned out.
The box has not arrived and I had to call up customer support to try and find it.
Very Happy with whole process.