Customer Reviews for Gold Slones Garage & Stg Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Gold Slones Garage & Stg Inc
I reserved a unit and I got a call from U-Haul the next day saying that they did not have the unit I requested. But I could pick up the size I wanted at Hager Hill. I goggle the address that they gave me and it turned out that, it was in Prestonsburg not Hager hill. The lady called Hager Hill they did not have a unit there. She called another place they did not have it but they had one and she cancelled the one that was supposed to be at Hager Hill. Not happy with that experience.
This was the absolute worst experience I had ever had and I for one will never rent off u haul ever again especially at the area we rented from, and would not advise anyone else to as well. There was cockroaches in the back of the first truck we got, we took that and traded it and now they I do believe so are trying to charge us for that gas mileage too, I am not gonna pay it cause I don't owe it, I did not drive 117 miles from knott to Prestonsburg, then the staff was extremely rude to me, If I owe something I will pay it, but I do not owe this and it will not get paid!
Gold Slone place was a great experience the people where very friendly and eager to help in any way possible.
Ordered online got to location and trailer had been rented for the day. Had to drive 70 miles oneway to location. Used gas for double trip. 140 miles of my time and gas wasted. Will never use uhaul again.