Customer Reviews for Golden State Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Golden State Storage
This was by far the best truck rental experience I have ever had. I have rented from Penske, Budget and U Haul for prior moves. This place was great. The woman who I dealt with in the office could not have been nicer or more knowledgeable. The other person there was also very helpful. The truck was ready with the extra equipment I had requested already in it. If I ever need another rental truck I will not go anywhere but here. Thanks for a smooth transaction.
The managers were extremely helpful and pleasant. Everything went very smoothly with no stress.
The managers are professional and personable. The cargo van was clean and well maintained. I have used this location three times in the last 10 or so months.
the lady was rude and unhelpful. they were also thing in the van from the previous movers. she didn't look the car over with me to check for any damage.
The young man who helped me when I first came in was very nice & courteous; definitely a great asset to your company. I had no issues, all was smooth as silk from reserving online the night before to returning the truck. Happy customer. :)
the rate was fair...but could be a little cheaper on mileage and less if you use the rental less then 2hrs..
Was charged $25 cleaning fee because of a few pieces of paper left in the truck and 'Not folding the blankets' that we rented and paid for. Was told at first they wouldn't do anything and then later changed their mind and credited the $25 back. It was a hassle and not appreciated.