Customer Reviews for Goodyear Self Storage & RV
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Goodyear Self Storage & RV
Keith was a great help, even suggesting a more appropriate trailer for my needs than what I requested.
Severely understaffed. There was only one person there to manage the entire operation. I tried calling several times, but he was too busy to answer the phones.
Excellent experience again, will use this place entirely next tkme. Great customer service from the staff.
The truck needs alignment and the equipmenti gad reserved wax not available and the dolly that was substituted for gye furniture cart was not operable and squealed very high pitch.
Excellent service. I have used this location several times. Family members have used it as well. I recommend this location to anyone that is moving in the area.
Keith at this location was an excellent person to deal with. Did not expect the great service we recd. So I thought he should get some special notation in his records. thank you
I said yes because the young man who finally signed off, took care of us, and gave us a fair deal!
Keith was very friendly and accomodating. Great Customer Service!
After hours drop off site
No improvement needed, quick check in of equipment and no hassle.
I have used this location several times, every time the employees are friendly and efficient.
Excellent upbeat staff at this location they helped make my emergency move less stressful! Quick easy process.
Without a doubt the best UHaul facility and best service I have ever experienced. Highly recommended.
Great customer service both when we picked up our truck and returned it!
Friendly staff, quick service.
The manager, Keith was very helpful and very nice. I will come back and use this location again.
i paid for 5 days and I only used 3. Why can't you refund me for the days I'm not using it! I got charged for nothing! It's a rip off! Next time Pay for a day and keep it for a week! That sounds fair doesn't it! Re think your billing!!! Also it came back clean and I didn't get 20 dollars back.
Ten years of renting Uhauls around the country for band touring and this is easily the best location I've ever been to.
the door was sticking. had to fight with the door the entire trip.
the area is gated so you have to park outside and there is not much room for truck no one answers the telephone we called several times over a three day period during working hours and no one ever answered
This was the second time using this location. The staff is friendly and quick getting you on your way. The Truck we picked up this time had food wrappers on the cab floor and it had a disgusting smell of sweat and old Italian food that made it hard to drive.
Your customer service was excellent the gentleman that took care of me was patient and clear in his explanations.
Agent was very friendly and helpful. He helped me get to the location after I got lost returning the truck.
I found the staff extremely friendly and helpful. I appreciated how fair they were. They let us know we had 24 hours for the same rate so we didn't feel so rushed. When you are already overwhelmed with moving, it is great to have such a calm group of professionals to work with and that is what we found at this uHaul.
Great customer service. The vehicle was new, clean and a perfect fit for my trip.
Closed a little earlier than expected on return date 12/31/14
The staff there are fruendly, efficient and knowledgeable.
guy work and nice help us hook up trailer and respect to us and thank you
Highly recommend this location! Very friendly and helpful so there is nothing I can think of they would need to improve!
Service and facility could not be better. Don't change a thing!
The customer service representatives were excellent.
Had a good experience renting the truck quick and easy very nice workers and great customer service will definitely use this location again.
Friendly staff, overall great experience.
Excellent crew....thank you!
Hire more nice gentlemen like the 2 that was their this morning...
I have rented from this location many times without issue. Keith is awesome.
Everything was good friendly employees and very helpful
I returned the pick up with the same gas if not more gas that when I rented it. And was charged $30 for gas. Absolutely ridiculous and I will never be using uhaul again.
Wash equipment more often
We came into the location to pick up our truck and after loading we came back to pick up a trailer for our car. After hookinh everything up, the employee told us there was an electrical problem and we need to call road side assistance. We waited there for hours. We we're suppose to close on our house that day and because of the delay and poorly maintenanced vehicle at our uhaul location we couldn't..my husband and I will never use uhaul again.
Good clean place, gate was temporarily broken though.
The two young men Andre Alen? were awesome!!!
The staff was very helpful
Staff was very friendly and helpful. I highly recommend this location for moving and storage needs.
Staff was very kind and very helpful.
Communicated well and informed me on all I needed to know. The inside units are actually cooled with AC unit and not a swamp cooler. Easy to understand payments. Cheapest price I could find in town.
I didn`t used the storage. I canceled it 2 weeks ago at Uhaul`s website.
Great people! Clean facility. Great location. Fast service and great deals. I would recommend to others!
Great customer service. Rep was professional and friendly.
Everyone was very helpful and curteous. Size room was suggested and worked perfectly.
Staff was very professional and the storage unit met my needs perfectly.
John was awesome and fast getting the paper work signed and showing us the unit. Would Recommend!!!
Excellent customer service!
Personnel are efficient and very helpful. Their Customer service is extremely good. Friendly, fast, and knowledgeable.
It`s rare that you are actually happy to do business with someone - this is one of those places. Very efficient and pleasant husband and wife team!
Friendly, and very helpful. Top notch customer service.
Awesome service! I`ve moved a lot and rented spaces at more locations that I care to think about. This is by far the greatest of them all.
Outstanding husband and wife team manage this facility. It is clean well maintained and secure.
Extremely friendly and accomodating. The place is very clean and security is the tops!!
very clean, friendly, quick on paperwork,exceptional service.
Very friendly and helpful staff. Could not ask for more out of them for an out of towner.