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zavius l
Customer Reviews for Autoservicio El Sol
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick up time 800 am manger arrived 830. I called the 800 number at 815 was told manger had emergency and was running late. I was asked if I wanted to go to another location for pickup. I refused. {It was raining inside as well as outside.} Don't forget your umbrella if it is raining. Please watch as they enter your return info, he had marked the form for the truck returned as damaged. I pointed it out to him! He took a long time filling out the forms. I could only imagine the fees if I hadn't watched as he filled them out! Truck was in good condition with no problems.
Joy WThe whole experience was supposed to be faster with the app but took longer than if I would have went to a Uhaul place and talked to someone at a front desk to get a rental. I killed 2 hours all together with trying to get the uhaul and then when I tried to drop it back off.
Paris Cgreat experience
latonya pVery petty
Marcus S