Customer Reviews for Gruver Cheveron
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Gruver Cheveron
Very helpful agent! Good location...
Gruver has always given outstanding service. I prefer going to him than any other location.
I decided to change the local rental to a one way and was charged a rate twice the normal one way fee. This is rediculous and I will be checking to see if this trailer is returned to the rental originator. At this point I do not see myself ever renting from U-Haul ever again.
Perfect service. Perfect in every way.
When a customer requests a pickup location -- have the truck at that location. The change cost me $30.00 in cab fare. When you sell a lock -- it should fit the truck. When it does not -- take it back. Do not say we can't take it back because it is out of the plastic. If I had known it wouldn't fit I would not have purchased it . No cruse control so you have to keep your head in the cockpit to avoid speeding. Not good.
Very nice guy! Very helpful.
Origionally was scheduled to drop off equipment @ a U-Haul facility, was sent a Text Message (poor communication) of a location change and was sent to a closed rundown facility. Would recommend expanding U-Haul facility where I was origionally going. On a side note, when I drove by the U-Haul facility,there was clearly still room available.
No room for improvement. Service was prompt, friendly, and efficient.