Friendly, courteous service.
ALICE G
Customer Reviews for Four Winds Apostolic Church
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
it was a great experience
Robert PMy experience was wonderful
Robert PU charge me $25 for little ppl 🌴 tree
Clivens RThe rep was great and knowledgeable! I appreciate him so much
Aisha HWork on your app process.. your 24/7 app sucks.. glad there was a person on property that was able to help process my order and when I did the return same issue with your app this time no one was there to help so I just had to trust the process
anthony mDon't change the customers equipment to a smaller equipment I had reserved a 26 foot truck that got changed at the last minute to a 10 foot truck unacceptable
Steven NWell my first reservations was poor. I had a reservation with the 108 n 4th st Warner robins location. I put in for a cargo van. Well 2 days before I called to see it my husband could pick it up cause I had to get a biopsy that morning and they said that was fine. Well when he arrived they told him that the van had yet to be back. Then they found out that the other occupants had dropped off in another location and that they had rented it out to someone else. So I was unable to get that van so my reservations was no guaranteed. They then sent my reservations to the 4 winds location and they only had the truck so i really had no choice but to get it cause i had to get my child to school by 2pm in Savannah. I spent more gas money then I usually do in the van. So I need someone to call me on my experience and will I get 50 dollars back since my first reservations was not meant. The 4 winds location was perfect and had no issues. Just the first one.
Tamara HIt was a weird semi fenced in area at a church on Sunday with no apparent office. Do I just leave it here in the Parking lot? Will someone steal the trailer when I leave? Is this really the drop off location as there are no U Haul signs anywhere? Oh, there's another UHaul trailer and the maps say this is it. Desolate place. Not inviting. Took the safety off of my firearm.
Richard AI rented for 2 days and the location changed it for a few hours without telling me then proceeded to bombard my phone with not so nice messages demanding the rental back. Never renting from that location again.
VERONICA TVery friendly and super helpful.
Lisa GPick-up and drop-off were quick and easy. I was given all the information I needed to feel comfortable driving the U Haul the distance I needed to and back.
Heather P