Customer Reviews for Hitches Plus
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hitches Plus
Thank you so much! You guys are awesome and I will recommend this location to all my friends and family! Thanks again!
SERVICE WAS GREAT THANK YOU
I wish the trailer had a hitch lock. Other than that, everything was great!
Hi great place I'm repeat customer.... Always go 72nd at papillion
Everything was fine. Great customer service. Don't change anything.
Great service, clean trailer, ver easy to utilize services at this location!
It has been awhile since we have used this location but have purchased boxes, paper, trucks in the past. This was the first hitch and pull trailer. He did all that we needed him to ... had our reservation, checked us out quickly, showed my husband how to hook up and unhook, and where to park upon return!
The customer service was great - the most pleasant U-Haul experience I've ever had. I will try to have all of my needs at this location going forward.
The gas gauge on the truck was off. It read 3/4 tank when the tank was full.
No improvements needed. Steve took very good care of us and I will definitely use this location again when needed!
The truck provided had over 150K miles, badly needed an alignment and possibly new brakes. The headlights were pointed straight down into the ground which provided poor visibility when driving at night. The customer service was good, but this truck needs some significant work or needs to be replaced.
I had a great experience and wonderful customer service!
Steve was very professional, but more importantly, very helpful, and went above and beyond to make sure I had what I need for my move. Not to mention at a very reasonable price. I would recommend everyone at least check with this location before making any other obligation, I know I will never go anywhere else!
It was difficult to drive the van from its parking spot and return it there because of the car wash line. In addition, I was charged $6.31 and the invoice didn't show a reason. Steve was a nice person to work with.
Customer rep was very helpful and provided all info I needed. He was eager to help in any way he could.