Customer Reviews for Home Town Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Home Town Self Storage
Slow check-in process. Seemed new to it. A few bulbs were out on trailer. No one even offers to assist with hooking the trailer up. They just handed me a trickle and said the trailer was around back.
the employee that processed us so we could leave with our uhaul was atrocious. we were delayed quite a bit due to the individual's lack of experience and expertise. we were also mistakenly overcharged at this location (it was later rectified when we called the toll free number and got to speak with someone who knew how to do their job).
Great service and very friendly!
Facility is clean and the manager was very helpful. Only issue I had was I went to unload my truck after 6 and had to use a flashlight. Would be helpful to have the lights on. Thank you!
I didn`t have much of a problem with this place. I am moving in today though instead of the day I had wanted to. My real problem is with the crummy emove site. Booking online is a waste of time
easy move in, excellent facility