Customer Reviews for Hometown Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hometown Self Storage
Turning our Uhaul truck rental was so quick and easy. We thought it would be a long process, but it was only about a minute. It was great.
The young man I worked with was very good at helping me.
Customer service was great at this location. I went to another location first and ended up leaving because of no assistance and I waited for 20 minutes. I loved the friendliness of this location that I received the trailer from.
I really enjoyed my experience renting the 14' Box Truck. It was very clean and in perfect running and operating condition. The gentleman that checked me in and out was very thoughtful and knowledge. I will definitely use Hometown Self Storage in Weatherford, Tx. again.
He apologized fid my prior problems ....was most helpful....
There is nothing that could be better done. Jesse and Brian are great. They are helpful, courteous and polite. The store sparkles it's so clean. The van that I rented had low miles and handled amazingly well. It was invaluable in our move. I have rented it twice and may go back again!
Brian is the MAJOR asset to this location. Thanks for all he did.
Very nice agent. Very helpful.
The brakes grind and it's a very old truck.
Best place in Weatherford. Very friendly and helpful.
Nothing. Great experience!
Great service at both locations. Thanks.
Person at pick up point(Home town storage) could not find the keys to the truck that I was supposed to get so I was given a larger truck (26ft)for the same price as the(20ft)that I originally reserved. Otherwise everything else was acceptable.
Nice service, and explained the gas "cheat sheet."
Keep doing what you're doing, I rate the experience a ten.
NO ONE WAS THERE WHEN WE DELIVERED TRUCK
Wasnt open on the 4th. Just dropped it off.
Good location. Sadly needs updating, RV had to literally smash down tall brush to park. Brian the new manager was great.
The facility was very helpful when I called and came in to discuss my reservation and the details. The lady I dealt with, Vanessa, was very nice and informative. Highly recommend.
Excellent customer service, very professional and helpful.
Very good set up of the yard. Easy access to all storage units and very friendly staff.
The staff were absolutely wonderful! They went above and beyond by letting me rest and cool off with cold water in their office when I got overheated.
Fast, Efficient, Clean and SUPER FRIENDLY
The storage facility reservation was cancelled. But when I called them they did not have a record of the reservation. Your system has an internal disconnect.
The only improvement to this facility would be an offer of insurance provided by them to protect our belongings for a small fee instead of having to get storage insurance from a third party.
All went well, people were very friendly