Customer Reviews for Hometown Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hometown Self Storage
Took trailer back Friday so I had it for two days and was charged for three.
The man that helped me was great, but this location was understaffed. There was a line of 3-4 people the entire time we were there. One guy has to do it all. We had a reservation but waited a long time.
Running lights didn't work. Worried the whole time that I would get pulled over for no lights on trailer because it was DARK! Also if someone changed lanes and hit the trailer due to not seeing it behind me!
Great help, friendly service.
Fast and easy to deal with
I dropped the truck off on Sunday so no one was there but the parking lot was easy to get into and the key drop box was easy to find.
Two young men wear very nice
Service was very professional and friendly. I was helped promptly and quickly. Very pleased with service.
This storage facility is a great location! It`s right off the main interstate and has easily accessible entry points that are highly visible.
Everything was great. Fast professional service. In and out quickly. Highly recommend this location.
Vehicle was ready when we arrived and the pick-up process was very smooth.
Location was closed. But looked poorly maintained from the outside. Not a lot of room to drop off equipment.
Turning our Uhaul truck rental was so quick and easy. We thought it would be a long process, but it was only about a minute. It was great.
The young man I worked with was very good at helping me.
Customer service was great at this location. I went to another location first and ended up leaving because of no assistance and I waited for 20 minutes. I loved the friendliness of this location that I received the trailer from.
I really enjoyed my experience renting the 14' Box Truck. It was very clean and in perfect running and operating condition. The gentleman that checked me in and out was very thoughtful and knowledge. I will definitely use Hometown Self Storage in Weatherford, Tx. again.
Good location. Sadly needs updating, RV had to literally smash down tall brush to park. Brian the new manager was great.
The facility was very helpful when I called and came in to discuss my reservation and the details. The lady I dealt with, Vanessa, was very nice and informative. Highly recommend.
Excellent customer service, very professional and helpful.
Very good set up of the yard. Easy access to all storage units and very friendly staff.
The staff were absolutely wonderful! They went above and beyond by letting me rest and cool off with cold water in their office when I got overheated.
Fast, Efficient, Clean and SUPER FRIENDLY
The storage facility reservation was cancelled. But when I called them they did not have a record of the reservation. Your system has an internal disconnect.
The only improvement to this facility would be an offer of insurance provided by them to protect our belongings for a small fee instead of having to get storage insurance from a third party.
All went well, people were very friendly