Customer Reviews for Hooker Road Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hooker Road Self Storage
I picked up a auto transport here that had problems and was told that everything would be ok. I later had to call roadside assistance and the trainer was deemed undriveable.
I had a problem with my rental and the manager was very sweet and handled my issue with a smile and made the correction in a professional manner. Thanks U Haul!
The website to reserve the storage unit was not clear. It let us book the unit to move in on a Saturday but no one was available to help us or even talk to us. Essentially we lost our $35 dollars.
I made the reservation on line and no call was returned after message left. Although I had a reservation number the size unit I reserved was not available. Opted to go to another facility.
The storage is average and the staff is very friendly.
CUSTOMER SERVICE REP HAD ME WAITING WILL HE DID PAPER WORK THEN ASSITED ME 28 MINS PRIOR TO THE UHAUL CLOSING FOR THE DAY. I AMVERY UNSATISFIED WITH THE LEVEL OF CUSTOMER SERVICE.
I Arrived late, but Linda was still there wating on me. And it was much appreciated.
I was very pleased with the customer service and they were very patient and attentive.
Great service and good facility.
lock on door is kind of rusty