Customer Reviews for Imperial Paint & Body
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Imperial Paint & Body
Once you get past the fact that the customer service area is a bit dirty, this is a great location for uhaul pick-up. The team there is very professional land the equipment is always clean and ready to go. This is the second time I've rented at this location and I much perfer the personal touch here over the larger Woodbridge location. Would recommend cleaning the chairs in the waiting area though.
Please inspect all cars carefully before giving them to customers. My Van Wipers didn't work in a rainy day and I had to pull over every 5 minutes to move it by my hand. Car smelled bad also.
Great team to work with... will rent from that location again...
my only issue was that i went to a different location as that was the one i set as my preference. but the system moved my res to another office, while the service was good the wait was a bit long as they only had one person to do the intake.
Otherwise ther service and the equipment were as always excellent.
The person in charge of uhaul was over an hour late and the owner was very disrespectful. There were 3 other people along with myself waiting to pick up our rentals. I will never rent from this location again.
Perhaps more seating for the waiting customers. Coffee because it would help to make the customer feel more at ease. More than one person to help.
charge less and have unlimited mileage plans