Customer Reviews for Imperial Paint & Body
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Imperial Paint & Body
Everything went do well I don't feel you need to improve
Employee was a little "out there", not very knowledgeable .
Brandon was very helpful.
The person needs to improve his customer skills. He seems angry or not happy. Not friendly at all. He made me feel like very uncomfortable. The truck was nice and clean and run very well no problem there.
TERRIBLE CUSTOMER SERVICE BELIEVE THE ATTENDANT WAS HIGH ON DRUGS
When I arrived the person on duty was on his cell phone and still on his cell phone when I left. He did not want to count the pads & offered little help in parking the trailer...he was preoccupied talking on cell phone.
Very nice people and customer service.
Broken fender, but clean and friendly facility.
The service was efficient. Everything was ready to go????????????
The employee for UHaul that helped me was the best. He is outstanding, and if it wasn't for him, I would never rent from Uhaul again.
The only probelm for this location is that if needed, there aren't any supplies to buy that I saw. Dollies, boxes, locks, tape, etc. This location is mainly an auto paint body shop or similar. But like I said, the personnel on both sides are nice and the UHaul guy was great! Thanks to him, we had an easy move, hassle free. ( I do not recall the Uhaul employees name.)
Hours and location not in line with the area in which it serves.
Please make sure the radio works.....makes for a better trip!
You can improve service by not issuing a truck to a customer that has an reserved pick up time and date. Honor the online booking and confirmed phone call reservation.