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Mark D
Customer Reviews for Mountain Lakes Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tim at Mountain Lakes Motors went above and beyond to get us a trailer. It was there on time, and he and his team helped to hook it up. Great experience.
Anthony FClean, convenient location. Very helpful personnel.
Jone KConfused by the $26 coverage fee that I was charged. You always expect some hidden fees, but this additional fee felt excessive. I did not sign up for any coverages. Location was great. Check in/out was a breeze. But these uhaul fees thrown on after the fact are absurd.
Kermit BVery easy drop off. They had all the information in the system. Took no time at all, just dropped off keys.
Mark AThere was a significant mistake on the bill. The vehicle was clean and well maintained. The location was fine but I was charged for an extra day on the bill. There is no excuse for this and I am waiting for a resolution.
Louis H