Customer Reviews for Iron City Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Iron City Self Storage
The guy that waited on us was terrible, rude and unproffesional. He hollered and screamed at me.
Kevin was great ! Give him a raise !
The windshield wiper did not have a blade so I could not clean the windshield. There wasn't a control for the headlights. The passenger side mirror was difficult to maneuver.
the accessories are sold at triple what other u-haul locations charge
We did not use this storage facility because they did not offer the free month of rental space as per our one way truck rental agreement. we are using a different space.
Excellent service. Would recommend to anyone search for a storage facility and U-Haul truck rental. Friendly and helpful employees.
second time using this facility, very professional, wish they had longer weekend hours. Would recommend them to others.
I used Iron City Self Storage last summer and had a great experience--so far, this summer looks to be as positive.
Clean facility and the staff was very friendly and helpful
The facility was very clean and the business owner was a gentleman who helped out with whatever I needed help with.
Customer Service at Iron City was great, but the Uhaul customer service was very poor. The customer service reps at Uhaul didn`t understand any of their deals and limitations.
Unit was as advertised. No complaints, good size
Great place, all indoor storage, dollies and carts available. Only downside is limited parking so crowded lot sometimes
I ended up canceling the reservation for reasons unrelated to your facility. I did have several phone calls with your team though and everyone was friendly and helpful.
So far there are no problems I am aware of with the storage unit. The storage unit size I needed was available, and I was able to begin moving stuff in immediately.
They were wonderful and helpful with everything!
Couldn`t find any garbage cans for small debris that fell along the way.
Good service, easy to use, good location.
I think 100 a month for storage is a little expensive.
I thought that my rent fee was 80 dollars on website but when I went there, I was told 100, which I didn`t find entertaining.
Iron City Self Storage appeared very clean. I had never made storage reservations and I am pleased that the process went smoothly.
Pleasant staff made move in easy and quick. Facility clean and well lighted.
The facility is very clean and the employees were very helpful.
Loading area on a hill is a challenge
Great indoor facility . Excellent staff . Would recommend it highly .
Wonderful booking and reservation, helpful staff
Didn't receive the service at all. The manager didn't admit my reservation via UHaul. Called 100 times customer services and regional office; people were rude, can¡¦t assist me. No UHaul any more.
i did not move in. i only end up buying boxes and tape.
Although I had to make a last minute switch, the staff were very helpful and quick with their responses.
Great staff, clean and well lighted facility, seemed very secure
Easy to find, different storage sizes available
Brand new facility, very clean, helpful staff, very convenient to University of Pittsburgh
Very nice, friendly service, clean, convenient, all in all a great place.
This is the second time we have used this facility. We have found it easy to access, clean and well maintained inside and out, with a helpful manager onsite.
Good physical appearance and customer service was also good. Will store there again.
Staff was very helpful. Facility bright and clean. Move in made easy with the furniture trolleys provided. Easy to locate in Pittsburgh. Convenient for our purposes.
made sure that move-in was a easy and pain less as possible.
It was a much more pleasant experience than I expected. They had a nice facility and a friendly, helpful staff!
Cheap but spacious storage, convenient pick-up services, and congenial employees. This storage facility was also impressively clean and efficient.
Everything went smooth and fast because m personal info was already in system
Professional manner of Personnel. Clear information and transaction was efficiently handled
They are very accomodating to their customers' needs, and even stayed open past their official hours on several occasions. Very friendly and professional.
I shipped my boxes from London, England direct to Iron City and all went smoothly. Thanks Tom!