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SCOTT S
Customer Reviews for Moon Tires And Wheels
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very respectful and efficient. Courteous and offered bottled cold water twice
KATHRINE MThe only bad thing was that the truck smelled of cigarette smoke! the front desk service was awesome!
Stephen WEverything was perfect no need for improvement there!!
KIMBERLY WNothing My vehicle broke down while towing the uhaul and they came and got the uhaul ($75.00) took me to my house and helped me unload a recliner chair and 2 head boards
Katrina OExcellent place to rent from
JARVIS HThe customer care services is very cool man and there is a great condition vehicle I really I really like it
MOHAD SNot thing. Keep doing what they do.
Rudy FThey went above and beyond, making sure that the truck was ready for me in the morning. They even called me the night before to let me know that I could come at an earlier time.
Patricia LAbove and beyond
Jalal JGreat customer service
Lynne PMileage cost way too much Trucks use way too much gas. Only went 30 miles cost me $17.00.. @ $4.52 a gallon Crazy
Richard KNothing
Jean SNo comment
Andrea AI requested and paid for a dolly, and there was no dolly. For the next customer, please include the items that they request and pay for.
Kirsten JEverything went very smoothly except for returning after hours. There was some confusion on my part, not Moon’s, as to the process. A quick call to U-Haul and things were cleared up. Overall, renting from Moon’s was a very positive experience.
Ken PThis was a Hindi-speaking location and communication was a little challenging but everything went well. They were helpful. and were also located very close to my location. Not 50 miles away like the pickup.
Donald FThe staff were nice and accommodating. But the truck had motor oiled spilled in the back, the tired pressure light was on when i recieved the truck, and the lock didn't work.
Christopher SThe salesman attempted to overcharge me by $20.00. Terrible service
Dragana NCheck in and check out at this location was easy and convenient
Kareena CI was over charged, from $51 jumped to $72. I also got the vehicle with no gas.
ABDUL GTypically uhaul equipment needs service as trailer jerks as if wheels lock or brake unexpected People renting were nice
Thomas Hlittle bit of a language barrier but very helpful
William WThe equipment had worn tires, one specifically down to the wear bars, and was glad to have made the round trip without any major problems. The staff was amicable and helpful.
Jaime AThe guys are really nice and easy to get along with and have a good sense of humor and a very well mannered
Daniel RThe gentleman at Moon who handled the transaction was excellent! 5/5, would definitely recommend. Smart, professional, and efficient. There's nothing to improve on regarding the truck, either. I've used U-Haul many times in the past, this was easily one of my best experiences with the company, ever. Keep up the good work! :)
Scott AThe representative at Moon charged me for 2 days rental/ 2 days insurance and gas. I returned the truck about 4 hours after taking it, put on 25 miles and put gas in the truck. Because I failed to take a picture of the gas when I got out of the truck, they charge me more gas fee fraudulently.
Christine N