Customer Reviews for JC's Hardware LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of JC's Hardware LLC
The bottom tail lights were not in working order.
We were told by a woman through your corporate phone system that we could pick up our truck in Beckley WV and had to drive over an hour and 15 minutes away to Pineville to get it. This was absolutely unacceptable and when we got the truck it was totally empty of gas! Nobody I spoke with seemed to care about the dilemma and I was told I would have been notified by phone later that evening if I hadn t called to check in! We had a crew of people coming to help and this extra three hours the morning of move was a huge inconvenience! Extremely dissatisfied with Uhaul and the whole experience!
the transport I rented was dangerous and great disrepair. i was unable to achieve any speed greater than 45 mph or the transport was uncontrollable . A 8 hour trip ended at over 20 hours.