Customer Reviews for JD Food Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of JD Food Mart
Received a call on Sunday asking could I return the equipment before noon as someone wanted to rent it. The person also indicated that they would close at noon. I arrived at 11:05 and the office was already closed...
Talking on phone all the time ! Traler was dirty, some staff were un dude the traler( some rugs)
I called the customer service line (regional office) the rep was very rude and did not provide customer service in any fashion. I will likely share my below standard experience with my friends via word of mouth and social networking. It would have been more convenient and affordable to buy my own tow dolly.
Great customer service very helpful!!!!!
First of all, for moral reasons, a liquor store is not conducive to a reputable business location. Secondly, the gas tank was not at half-full as indicated. Thirdly, a walk through should have been done to show any problems with the equipment that could arise. Fourthly, I ordered a dozen pads which was not included with my order. Fifthly, the equipment should have been explained as to how to conserve fuel and operate the equipment.
No improvement needed - facility, equipment and customer service was collectively the best I've ever had with U-haul.