Customer Reviews for Jackson Oil & Auto Parts
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Jackson Oil & Auto Parts
The location had a bad experience with previous customer renting truck and not returning for me to pickup at the promised time. I ended up using a cargo van for the rental when I asked for a truck 21/2 hours after promised time. The manager of the location was excellent in his customer service and very apologitive on the way my reservation went down. I should be given a gift card or not charge for for my inconvenience and frustration of this situation. The manager started working on the situation Saturday night as soon as he found out the customer was not going to rent the truck. The truck still was not back when I returned to van around 2:00 or 3:00 pm. Again, I say the Manager/Owner of the location gave great customer service and assistance . The previous customer did not care about reservation for other customers. I look forward to receiving compensation for my time and frustration on Saturday.
GREAT MOVE! MR. JACKSON WAS VERY HELPFUL I WILL USE U-HAIL AGAIN
I was over charged,need to talk with someone !!!