Customer Reviews for Jackson Oil & Auto Parts
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Jackson Oil & Auto Parts
Bad customer service.
Waited over an hour for the equipment.
It was an absolutely terrible experience. My pick up time was 8:30 am but I didn't get my truck until 10 am, and i had to pay movers who had to wait for me at the apartment. The paperwork was incorrect, the uhaul wasn't hitched, and I was not given an employee discount. I was told, "We can't do that here. You can go to High Point." And then laughed at me. I had the manager from the Charlotte store call and I was still denied an employee discount. He then said, "I don't ever get a discount. I have to pay the full amount each time." He was extremely rude, provided terrible customer service, and caused me a financial hardship having to pay the movers & because I was denied a discount. He made me sign the paperwork before looking at the truck's condition, the mileage, or gas. It was a terrible experience and I have a family member working for Uhaul. So no telling how they'd treat anyone else. Awful experience, unfortunately.
It was a terrific experience.
There was not a lot of packing stuff easily accessible as the location was mainly a mechanic shop.
couldn't ask for better customer service or nicer people to deal with!
continue to serve with friendliness and care as they did
helped me set up dolly tow for car. quick service not only with quote over phone but in person. Thanks
Good experience, helpful staff
Good location right off the main road. Really nice guys that made it simple and fast to get exactly what I needed.
First time rental.....fantastic experience.......first time driving a Uhaul........great staff!!!!
The people were great, but the location was not very clean.