Customer Reviews for Jackson Services
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Jackson Services
The place was not well-kept. I had to stop after I left the place and get leaves off the tow dolly I rented. they were blowing everywhere. the place was shabby.
On the positive side, the people were very nice and helpful!
My problem was not with the Bay City location, as I had rented the U-Haul to be dropped off on S. hwy 36 in Brazoria, Tx. When I arrived at the Brazoria location I was told the police would be called if I left the trailer there. My contract clearly stated I was traveling to Brazoria Tx. Instead I had to drive 45 miles one way to Bay City to drop the trailer off. I have filed a complaint with U-Haul. Just heard back and they will credit my credit card with $30 for my trouble. Did not get an apology for being told the police would be called, Not for the change in drop off locations either, instead Cody the Houston Rep told me it was up to him whether to speak to the Brazoria location owner or not. I have used U-Haul in the past, but can not justify using them in the future. M. Rikard