Jackson Services (U-Haul Neighborhood Dealer)

Jackson Services (U-Haul Neighborhood Dealer)

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Address

2100 Golden Ave
Bay City, TX 77414

(979) 323-7113

Driving directions

View website

Details

Standard Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

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Customer Reviews for Jackson Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jackson Services

Overall rating: 3 out of 5 stars

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Terri R. on 10/30/2014
Rating: 3 out of 5 stars

My problem was not with the Bay City location, as I had rented the U-Haul to be dropped off on S. hwy 36 in Brazoria, Tx. When I arrived at the Brazoria location I was told the police would be called if I left the trailer there. My contract clearly stated I was traveling to Brazoria Tx. Instead I had to drive 45 miles one way to Bay City to drop the trailer off. I have filed a complaint with U-Haul. Just heard back and they will credit my credit card with $30 for my trouble. Did not get an apology for being told the police would be called, Not for the change in drop off locations either, instead Cody the Houston Rep told me it was up to him whether to speak to the Brazoria location owner or not. I have used U-Haul in the past, but can not justify using them in the future. M. Rikard

KAY O. on 7/9/2014
Rating: 5 out of 5 stars

Very helpful and wonderful to work with.