Customer Reviews for Jamies Discount Auto Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Jamies Discount Auto Sales
The 8' ramp on the 26' truck is terrible. It's wider but because it is shorter it is too steep to dolly heavy items up and down w/o two men. Need a longer ramp like on the 24' truck. It was damn inconvenient.
Upon turn in, a chain had broken - presumably from dragging on the road during transit. The turn in location person said it was the issuing agents responsibility to adjust these chains?
I asked and requested numerous times that the amount not be charged to my credit card!! I talked with the location for 3 days straight about different things and I was told that the card was only used for authorizing purposes and that I could pay cash when I dropped it off!!! When I dropped it off, they told me that my card was already charged and evidentially I was misled!!! Now it has put me in a bind. I'm really unhappy with the whole situation. All of this is after I had to drive 40 miles out of the way to get the truck after being told that a truck would be in town for me Saturday morning. Very poorly handled business. I called U-Haul and asked them to not charge my card and let me pay cash at a U-Haul station. And of course, know one cared at that point because it was a done deal. Will not be using U-Haul again. My mistake for trusting!!!!!