Customer Reviews for Jamies Discount Auto Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Jamies Discount Auto Sales
Upon turn in, a chain had broken - presumably from dragging on the road during transit. The turn in location person said it was the issuing agents responsibility to adjust these chains?
I asked and requested numerous times that the amount not be charged to my credit card!! I talked with the location for 3 days straight about different things and I was told that the card was only used for authorizing purposes and that I could pay cash when I dropped it off!!! When I dropped it off, they told me that my card was already charged and evidentially I was misled!!! Now it has put me in a bind. I'm really unhappy with the whole situation. All of this is after I had to drive 40 miles out of the way to get the truck after being told that a truck would be in town for me Saturday morning. Very poorly handled business. I called U-Haul and asked them to not charge my card and let me pay cash at a U-Haul station. And of course, know one cared at that point because it was a done deal. Will not be using U-Haul again. My mistake for trusting!!!!!
Did not have the truck ready as he said he would, gave me the WRONG tow dolly for my vehicle. He stated he knew it was the wrong one but gave it to me anyway and said it would be ok! He loaded my vehicle on the tow dolly and stated it SHOULD be ok., Once I got to my house. With it a friend noticed that the safety chains where not even attached to my vehicle! Way to go Uhaul!