Customer Reviews for J&L Service
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of J&L Service
Service at the location was great. Submitting the information to the company was another story...very frustrating & time consuming. The u-haul was clean, in good shape and traveled well.
Now to find out that our fee was charged twice to my credit card. Hopefully, it won't turn into a hassle to get this taken care of.
The man @ J & L who took care of was rushed, rude & unpleasant!! I won't ever stop there again.
This location was approximately 10000% better than my first experience. The owner of the shop was incredibly helpful and did everything he could to help me out.
The truck was dirty and had a plown 20 amp rely switch which caused the transport trailer lights to not work.
They closed the site down for what they called a "service call". Upon their return there were the 2 men that worked there and what was probably a friend. It doesn't take 3 people to make a service call. They were out to lunch. I had to wait for almost an hour past the time I arrived to finally be taken care of. I would not allow this company to be a U-haul rental center.