Customer Reviews for J&L Service
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of J&L Service
Unprofessional, terrible service and the truck was filthy. This person is a bad rep for Uhaul.
I don't know what else you could do. Troy (J&L) was terrific and the trailer followed really well
We had a reservation for a trailer to be picked up on a Saturday in Minot. Got a call from U-Haul on Friday morning saying there were no trailers in Minot and the nearest one was in Jamestown which is 170 miles away. When I make a reservation and get a confirmation I would expect the trailer would be available. It was a big inconvenience to have to drive 170 miles one way to get the trailer. The U-Haul location in Jamestown where we picked up the trailer was very helpful and friendly. Was very disappointed in the Minot location for not having the trailer available.