Customer did not leave a comment.
Robert J
Customer Reviews for Midtown Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and friendly customer service.
Ryan CAs soon as I walked in, it was so warm, cozy, and festive. I didn’t want to leave! I was so stressed when I walked in, but I left with a huge smile on my face and stress free. 10/10 recommend again and again!
Samantha MGreat people great service
Robert BGreat people Easy to work with. Would recommend in every way. 5 stars
Robert BNo brake lights on a trailer
jerry kNothing everyone was very friendly and helpful 😊
Deborah BGreat service. Lady who rented me the truck was so nice and so helpful! Will definitely use again!
Theresa BThe truck was quite new. Drove smoothly and I got better than expected gas mileage.
John Hno help provided to lift trailer tongue
DENNIS REverything was excellent. Thanks
Laura SThe lady that waited on me was very thorough and extremely helpful.
John MThere were screws where you drive up on the ramp along with other items left on it. The U-Haul personnel Crystal took the day off as she said she did not have any need to go in, the reservations were made the week before. The young man working in the auto shop area called her on the phone so I could get the car hauler rented.
Carlene MVery convenient!
Guy SVery nice people, however, how are you supposed to get a 35' motohome into that facility to put a dolly on? That was part of the request and requirements when I placed the order in Tucson Arizona. Also, units were not safety checked at all. We had issues during the trip that threatened our saftey and our personal property. Folks were nice, but not in a position to help.
JAY TChains weee broken on the trailer. I had to hook up the trailer myself. Called corporate and requested a call back from the AFM and did not receive a call back.
DUSTIN LPerson performing the rental was knowledgeable about the process, but since she doesn't do it every day it did take a little time. If I am pressed for time, I will probably go to a Uhaul center instead of a licensed dealer.
Forrest WVery nice and helpful people, I had a very positive experience and will recommend these folks to anyone.
Gerald SClean the inside of vehicle.
JERMAINE BNice people 👍🏼 . Faster and easy
MARIA AIt was a very great experience dealing with that location
Micheal F.
RANDY BAwful experience won’t ever get rent from uhaul again… didn’t even have my dolly I requested had to go somewhere else… put us in the wrong truck changed locations of pick last minute the day before
AMY JThe people at the location where I got my truck were nice. Still not very happy that for the second time in a row… at the last minute,the location I rented from did not have my truck. Arrived expecting a truck…no luck. Twice in a row folks. Pretty sure they overcharged me on my mileage fees turned my truck in 21 hours early , and was charged for two full days.. Not happy and will not use haul again.
Mark RIt was a problem/stress free trip!
Lori LThe equipment was not functioning properly. Turn signal not working.
Eric SFriendly staff and very knowledgeable of equipment.
Steve HAwesome service
JOSHUA LMake sure the cabs are clean from previous renters. My truck I rented has wood pellets and a Simla food all over the floor board. This made the truck smell like I was in a pet store. Not very inviting for sure!
Kristopher PHad a flat and had to stop 4 times to get it aired up to try and make it back to the drop off location. Other than that it was well
scott cPeople very friendly and helpful. Equipment in good repay. Would prefer to rent here.
Bo Rall was good.
MICHAEL RI was told that I could return the van as a one way rental and they charged me for an in town rental. This resulted in my bill being almost double the original price I was given.
Anthony MVery pleasant and we'll spoken. Thanks for a nice experience.
GISELLE HIt was easy to drop off the truck via the app.
Meggan HUhaul over all needs to get better organized.
Ken HMy driver's side mirror was broken. The staff were friendly and helpful.
CHRISTINA ZI picked up the truck on E, was told I’d be reimbursed for gas and was more, then they charged me for safe coverage after I said I did mot want it. The representative told me I told her I wanted it when clearly I said I did not.
LARUE RLisa was very professional and answered all of my questions.
Brad E