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David W
Customer Reviews for Sto A Way Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gina was awesome! Change nothing.i was completely satisfied!
Keith BFriendly, Positive, Convenient, efficient and thorough- what more could I ask?
Katherine AEverything was great .. no complaints..
Tamarah B2024 Gina is fabulous!!!!!!!!! She goes above and beyond for you. Customer and ease of rental process and return was super easy. I will be using this location again in the near future. I highly recommend. Kathy Kelley Soddy Daisy TN
KATHY KPersonnel was very nice and helpful!
Steve ENot a thing
PATRICIA WGina was the associate who helped me. She was very friendly and helpful. Made the experience very easy.
Cherrie CLoved the owners of the pick up spot in Soddy Daisy! I do wish my truck had a USB plug in for my phone charger, however. The rest was great!
Tracy CReturn parking not clear, so parked in only available stop in front of U-Haul trucks parked.
Dennis GWorking with the Sto A Way way storage team was great
Timothy CGreat customer service, all equipment in great condition. Would use this business again.
Stephen MGina went above and beyond attempting to help me alter the reservation.
Jameson RGood location easy in and out. Friendly people running the place,they do a great job!
Dave BSuper friendly and helpful! Thank you!
Russell WWell maintained facility and equipment, and genuine customer service. Pleasure. Thank you, Steve
Steven HThe lady that works at this location is wonderful! She was so helpful in explaining everything to me since it was my first time renting a truck for myself. Very pleasant experience and I would definitely recommend this location
BOBBIE BWhen quoted a price on the trailer I felt it was quite high but what made it worse is she never told me the cost with taxes. when I looked at my checking account it was nearly $400 instead of $350 . still high for turning the trailer in less than 24 hours later.
David CFantastic people, I felt they were concerned with my problem and helped me beyond the normal good neighbor service. I absolutely will use this store again and also will recommend them to anyone who needs to rent a piece of moving equipment.
DARYL WUtilized the Sunday after hours check in on line via my phone and it worked very well. It is an excellent system.
Steve TSuper nice lady, pleasure to do business with.
Russell WVery helpful
FRANKIE LMake the pickup process easier and not require location services to be active on the phone. It was very difficult to get picked up and took us 30 minutes to get going.
John GThere is only one employee in the office. She was not there when I wanted to return the trailer I rented. The office was locked and there was no one to help me detach the trailer. U-haul redirected me to another location for drop-off. This took extra time and I was trying to leave for a trip out of town. Very inconvenient.
Carla B