Johnsons Home & Garden (U-Haul Neighborhood Dealer)

Johnsons Home & Garden (U-Haul Neighborhood Dealer)

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Address

130 Power Dr
Pikeville, KY 41501

(606) 432-4663

(at US 23)
Driving directions

View website

Details

Standard Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Special Operating Hours

Features  

  • 24 hour dropoff

View Rentals

Customer Reviews for Johnsons Home & Garden

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Johnsons Home & Garden

Overall rating: 4 out of 5 stars

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JEFF B. on 5/4/2015
Rating: 5 out of 5 stars

Same excellent service as always !

Lynneda D. on 5/2/2015
Rating: 2 out of 5 stars

Ordered for another pick-up because this location not open late enough on Saturday for our schedule. Owner was rude on the phone and in effect cancelled our reservation. When we called main office, they tried to accommodate over phone, but owner continued to be rude on the phone, belittled main office staff, and again altered our pick-up plans. In person, he was more friendly and in the end we got what we needed with only a slight change of plans - not optimal but workable. Owner showed cargo area and driver side which was clean, but didn't notice the amount of mud on the passenger side until en route - not of consequence but surprised at condition.

BRANDON B. on 4/16/2015
Rating: 5 out of 5 stars

Easy access to location and friendly people.

CHRIS A. on 4/13/2015
Rating: 5 out of 5 stars

Mr. Johnson is always very helpful and very courteous, and always goes out of his way to assist us in any way that he can. I highly recommend using his service whenever possible.

Michael M. on 3/23/2015
Rating: 3 out of 5 stars

I was not pleased with the condition of the vehicle in a mechanical state. The tires were in bad shape and would suggest changing them, Also the steering was in bad shape, I believe with the vehicle having over 200,000 miles you have about a half of steering wheel side to sidfe movement before the vehicle actually moves. This creates some drifting challanges around corners and I would have been hesitent to drive your vehicle in rain under thoses conditions. Your location, the salesman was good at explaining the truck and details of the rental.

denver t. on 3/19/2015
Rating: 4 out of 5 stars

Hire friendly people who answer your 800#. The guy wasn't very friendly and a couple of time rather smart in taking my reservation.

AMANDA B. on 3/14/2015
Rating: 3 out of 5 stars

dude at store needs a better attitude

STEVE K. on 3/5/2015
Rating: 5 out of 5 stars

The owner went out of his way to be helpful and represented UHaul well.

RADAH B. on 3/2/2015
Rating: 5 out of 5 stars

The gentleman at the store was super nice. Even better he's a UK fan!