Customer Reviews for Johnsons Home & Garden
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Johnsons Home & Garden
I wish they would have had a light to illuminate the drop box for the keys. I was unable to find it at night. The staff was aggravated with us but he was very thorough with the Uhaul process -&- I would recommend dealing with him for future rentals.
Same awesome service as always.
Mike did a wonderful job beyond what was called for
Same excellent service as always !
Ordered for another pick-up because this location not open late enough on Saturday for our schedule. Owner was rude on the phone and in effect cancelled our reservation. When we called main office, they tried to accommodate over phone, but owner continued to be rude on the phone, belittled main office staff, and again altered our pick-up plans. In person, he was more friendly and in the end we got what we needed with only a slight change of plans - not optimal but workable. Owner showed cargo area and driver side which was clean, but didn't notice the amount of mud on the passenger side until en route - not of consequence but surprised at condition.
Easy access to location and friendly people.
Mr. Johnson is always very helpful and very courteous, and always goes out of his way to assist us in any way that he can. I highly recommend using his service whenever possible.
I was not pleased with the condition of the vehicle in a mechanical state. The tires were in bad shape and would suggest changing them, Also the steering was in bad shape, I believe with the vehicle having over 200,000 miles you have about a half of steering wheel side to sidfe movement before the vehicle actually moves. This creates some drifting challanges around corners and I would have been hesitent to drive your vehicle in rain under thoses conditions. Your location, the salesman was good at explaining the truck and details of the rental.
Hire friendly people who answer your 800#. The guy wasn't very friendly and a couple of time rather smart in taking my reservation.
dude at store needs a better attitude
The owner went out of his way to be helpful and represented UHaul well.