We dropped off the trailer in front of the storage yard then called the business to tell them the trailer was there, as they instructed us to do on the phone.
JOHN E
Customer Reviews for JPC Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Stay as you are
Mark BThis location has served me very well on the multiple occasions that I had needs for rentals. There attentiveness to customers needs are over and Beyond excellent
SANDRA PVery polite and helpful
Frank PNice people. Efficient and patient, even with the app problems.
Ruby GFantastic customer service at this location. Very helpful.. great place to rent from…
william GThis is the second time I’ve used them, excellent service and availability! I drive 30 miles each way to pickup and return their equipment! Thank you from Greg M.
GREG MStaff is extremely professional, helpful, accommodating and resourceful. They are the best!! UHAUL equipment was in excellent condition. Thank you, Dianne Johnson
Dianne JThe area is on grass hard to get out. The gnats are bad and covered the whole inside of the cab. The lock box was hard to get into and has the code permanently stuck on it because of it being weather damaged. Nobody was there to assist. Area is also hard to get out due to the cars waiting to go into the mechanic shop
Alexis SWent far and beyond the call of duty, great people to work with!
Gregory MGood service. Easy access
Richard ZWhat great guys at this location- very friendly and enjoyable, an experience that you don’t find very often- I would easily recommend them in a minute- Give this guys two thumbs up !
MARK CThey man the owns it very nice checked truck everything was good and I was gone fast service and good people
Shakira CGreat service people.
PHILLIP KFriendly staff
SABINE BFlawless service, even in the rain.
Kelly MStaff is Fabulous! Very friendly, personable and down to earth.
Tracy NStay the same. You guys are great!
Ronald Mthe individual was very helpful and gave me options for when and how to return the trailer.
Dennis MEasy to deal with nice people
ANDREA SProvide a phone number and the name of the location so you can call in advance. Very easy return location. Highly recommend.
Lisa FNothing they were courteous, and quick
Christine FVery receptive people
Vinicius MDouble check gas levels with customer. I was told it was at 7/8 and it was only at 1/2. Other than that it was fast and pleasant
JENNIFER MThis location is a solid mud hole with rude, grumpy old man. He told me I needed to take the truck and get it cleaned and fold all the blankets. I moved a refrigerator, freezer, washer and dryer. No dirt, just asphalt. I have pics I am sending to corporate. So, I took all of the blankets and drove them back to Jacksonville, Fl. An hour and half just so he could not have them. I should have drove truck back to Jacksonville. I am opening a brick and mortar U-Haul in Palatka, Fl. Because this guy is killing U-Haul. All his trucks are parked in a cow field.
Richard BHave him mow the area so it looks nicer to customers
Herbert DI dropped off after hours.
Glenda SNo comments
Jan SN/A
Roger TFriendly and very helpful staff. Provided great customer service
MARK CThe family owned JPC auto was awesome. If you want to be treated like family and have a great experience please see them for all of your Uhaul needs. Family owned businesses like theirs a few and far between these days and we should all do our part to keep them in business. Thank you JPC family.
TERI GEasy drop-off after hours!
DAVID BJPC Auto is the best place to rent a Uhaul. They did an amazing job and were so friendly and nice. Nat even helped us save some money as well. We highly recommend this business.
JAMES CThe front tie down rachet on either side was old rusty and very difficult to use. How difficult or expensive can it be to keep these uptodate.
Peter CThis was my first experience with renting a UHaul. We were moving our son to his new apartment for his final year of college which was stressful in of itself, it was calling for rain all fay so we made a last minute decision to rent an enclosed trailer the night before, the young name that took care of us was so very helpful and sweet. He took care of all that we needed, he went above and beyond and wouldn't even take a tip when we offered it!! We would highly recommend this business!! Thank you so much for a stress free experience
Mona MFurniture pads smelled from moisture. Fuses missing for trailer lights
HUBERT LGreat experience!
LARRY SGive these guys a huge raise for their awesomeness. Totally personable people. So professional. What a blessing!!
Jennifer JNothing!! These guys are amazing. Can you promote them to run all of uhaul? <3
Jennifer PThey charged me for a dent in the bumper that was there when I picked it up.
WILLIAM WHelpful and friendly
PAT HVery helpful
JOHN EI booked on line and when I got to the place on 17 South ,no one was there. I call the 800 hundred and they sent me to jpc auto who were very helpful
LINDA HBoth the men I had been in contact with were very nice and very helpful .
JAMIE SThese people are very kind and friendly and that is what you want when the stress of moving is on your mind. I would recommend JPC Auto to anyone who is doing a self move.
Ronald MThe location is muddy from recent rains but the friendly and helpful service made up for mud!
DON Wstaff was very friendly and helpful
CHERYL FGreat customer service!
ORLANDO TI went to the dealer east of where I rented first 2 weeks before I was to leave to make sure they would have a unit ready for me. Went there a few days before I was to leave to check to make sure all was ready and he had not got or even tried to get it. Told me he could not be sure he could get it and did not care. The dealer I got it from was great and made sure I had what I needed.
WILLIAM CNothing/Excellent service
Josephine G