The truck was cleaned and just left on the curb to pick up. I was charged for tools and items that were not included with my rental and there was no one around to assist in helping. It was entirely done on the app
Christian H
Customer Reviews for Red Bank Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the guaranteed reservation was a life saver. I had a reservation at Budget only to get a call the afternoon before that I wasn't going to have the truck. got the reservation here and picked it up with no issue at all.
john oAs usual. Second U-Haul rented in 7 days. Both trucks I had reserved the suggested blankets and Dollie’s. And for the second time jn 7 days they had none of the moving equipment I had reserved and paid for. What’s the point? This isn’t even mentioning the 14 other trucks I’ve rented over the last 6 years and every single time something wasn’t right
Glenn HThe gentleman that help me, was really nice person through the whole process. Gave me contacts if I needed any assistance. He is a true professional at his job.
Regiond DThe man that helped me was very nice
Mary SThe representative at Red Bank Self Storage: outstanding. Thank you for everything! Ken
ken a