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Shamir Cuebas
Customer Reviews for Value Store It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I am a repeat customer at 5185 Coconut Creek Pkwy Margate, FL 33063., This experience was horrible. The representative refused to do business with me at 5185 Coconut Creek Pkwy Margate, FL 33063. I went to another location and the employee booked a reservation for me at 5185 Coconut Creek Pkwy Margate, FL 33063/ I was dressed in an ethic attire.! Also, I had a witness on the phone for both encounter.
SHARLENE HENNISThe van was ready and waiting by the time I got there. Then less than 5 minutes to check in. And drop off took no time at all. Everything was great! Very well done!!!
Martin GreenMy stuff got ruined due to a hole in the roof of the truck
Kathiana EtienneHoward and Yanet were both very helpful and knowledgeable. I rented 2 storage units and the 10' box truck from them and the process could not have gone any smoother. Very satisfied.
Lawrence cohenThe overall experience was excellent.
SHARLENE HENNISThe equipment has a big hole on the upper right corner of the cargo which flooded the box when it rains. Some of my belongings were wet in the process. I request a refund.
PIERRE PETITMy first van that was rented to me was infested with roaches. Had to remove all my belongings and switch to another truck. Really upset that roaches were crawling around my belongings. Need to deep clean the van.
Melvin SilverioNo improvement needed. This facility is the best!
CARMEN DIEPPAhorrible cigarette smell
Mauricio FerreiraJust keep up the good work
Calbert SeivrightHoward has always been professional and helpful since the facility open...I will definitely recommend this facility.
Eric FairClean your equipment. Infested with roaches!
Tania Gay C DunbarNo improvements needed. Customer Service Representatives during pickup & drop-off were extremely helpful and friendly.
Alethea Elice Banks-MaxanExcellent service. Very friendly and courteous staff.
BARRINGTON EDWARDSMiss Yanet was very attentive and gave us a very professional service. The truck was in good mechanical condition, unfortunately I had to sweep the cargo area of the truck before loading it and keel a roach in the cabin.
EDWIN LUNAThe salesman was polite courtesy and handle himself in a professional way explain everything so l could understand it
Carretha OliverContinue The Splenda courtesy Rendered
Clarence Rayprovided No milage credit for van rental -- all other uhauls in the area provide some included mileage. I ordered a dolly which they forgot to give me and I had to come back and pick it up -- causing more mileage and fuel. Van was not fuel efficient Then since i went over the milage I said I would use-- the mileage fee was 20 cents more per mile -- which I was not informed beforehand
Duane WilliamsDid not have my truck at 1st or 2nd location and didn’t have my truck size that i reserved
Tevaughn MatthewsMajor issue I had was the email telling me the location and time to pickup my truck was not correct so I wasted money taking an Uber to the first location to then having to take another Uber to the proper location (very confusing as to why Uhaul sent me to a location which had no trucks) I spent $50 combined to pickup the truck.
Duane HaughtonHoward was Excellent, a great person, advisor, amply recommend him and Ashley.
Carlos ThimannEverything was great. Staff at this facility are professional and welcoming.
CARMEN DIEPPAGreat service/good vehicles.
Juan LaresThanks for great job
FRANK SCHELLVery friendly, and accommodating. They only take trucks, if you have a hitch than you would need to go to a bigger facility. Other than that smooth return.
DAVID GONZALEZHoward was great
Gaetano ZanniniGreat service.
Olivier VillardUhaul is no King Saul
CALBERT SEIVRIGHTGive Howard a Raise!!!!!!!!!!!!!!!!!!!!!!!! :>) The rental place is the best!!! Thank You!!!!
Daniel SeidelAmazing
Wladimir MartinezVery friendly and helpful went out of the way to help
GARY BROWNLEENothing
GINA EspositoTHE TRUCK WAS FULL OF ANTS I COULDN'T DRIVE IT I HAD TO STOP AND BUY SOMETHING TO SPRAY SO I CAN DRIVE IT BECAUSE I NEEDED IT I HAD NO OTHER OPTION AND I HAD TO PAY FOR IT . I AM SO DISAPPOINTED
Luis Vasquez HuertaInside of truck was stinky and dirty ....
MICHELE REILLYMy first rent very easy and practical. I will recommend
GABRIEL GAMBOA VELASQUEZNo blankets available. Long trip.
Peter Kariherbad attention. the trucks were dirty and the service was bad
Roman CordobaAll was good
Denise AtlerGood job
Monasse ValbrunService and staff were remarkable. Thank you
Lillie BeeExcellent customer service. Very professional and kind .
MARIO WUNnothing everything was perfect
Wonny KerrVery clean and attractive location. Customer service was excellent and fast service
Yvette WilsonWas very please with the service and the place is clean and pleasant.
Marie Pierre